Vax Careline
0870 606 1248
troubleshooting / service / technical specification
6. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance/troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in securely.
Cause:
No electricity in the electrical outlet.
Solution:
Check fuse or breaker.
Cause:
On/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Motor thermostat has tripped.
Solution:
Switch off and unplug the vacuum cleaner.
Leave for one (1) hour before switching the
vacuum cleaner back on.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dirt container full or blocked.
Solution:
Empty dirt container.
Cause:
Wrong carpet height setting.
Solution:
Adjust setting.
Cause:
Clogged hose or air path.
Solution:
Remove obstruction.
Cause:
Broken belt(s).
Solution:
Replace belt(s).
Cause:
Telescopic wand not inserted fully.
Solution:
Push telescopic wand in securely.
Cause:
Dirty/clogged filters.
Solution:
Clean / change filters.
Cause:
Cyclone shroud needs cleaning.
Solution:
Clean cyclone shroud.
PROBLEM: Cleaner picks up rugs or pushes too hard.
Cause:
Wrong carpet height setting.
Solution:
Adjust setting.
PROBLEM: Agitator does not turn.
Cause:
Belts broken or installed incorrectly.
Solution:
Check or replace belts.
PROBLEM: Air flow restricted with attachment use.
Sound changes.
Cause:
Attachment use restricts air flow.
Solution:
Check attachment.
Cause:
New carpet debris clogging air path.
Solution:
Remove obstruction.
7. UK Service & Help
Vax Care 0870 6061248
Monday-Friday
8.00am to 8.00pm.
Saturday-Sunday 9.00am to 5.00pm.
Any queries or concerns about using your Vax, call the
Vax Careline. Calls are charged at the UK national rate.
Please make a not of the model number and serial
number of your Vax before calling. There are over 400
approved Vax Service Agents in the UK. For the nearest
Vax Service Agent, please call the Vax Careline or visit
www.vax.co.uk
8. Technical Specification
Voltage:
230 - 240V ~50Hz
Wattage:
1400W
Capacity:
1 litre useable
2 litres max
Filters:
Pre-motor HEPA
Post-motor HEPA
Cord Length:
7m
Weight:
8.82kg
Subject to technical change without notice.
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