27
HOW TO OBTAIN SERVICE
ASSISTANCE
Vaughn Thermal Corporation does not have a service
department or personnel to service your heater in the field. A
qualified installer or service technician must do all service work.
Therefore, if you have any questions about your new water heater
concerning service adjustment, repair, routine maintenance, or
replacement -
first contact your installer, plumbing contractor
or service agency.
In the event that the contractor, for whatever reason, is
unable to help, refer to the telephone directory commercial listings
for qualified service assistance.
If neither action has solved your problem, please have
your plumbing contractor contact us for assistance.
CUSTOMER RELATIONS DEPARTMENT
978-462-6683
VAUGHN THERMAL CORPORATION
26 OLD ELM STREET
P.O BOX 5431
SALISBURY, MA 01952
When contacting Vaughn the following information should be
made available:
A. Model and serial number of the water heater as listed on
inside back cover of this manual or on the rating plate on
the heater.
B. Address where water heater is installed.
C. Name and address of dealer from whom the heater was
purchased and installer’s name and address.
D. Date of original installation and any service work
performed since then.
E. Details of the problem as you can best describe.
F. List of people who have been contacted regarding the
problem.
Содержание Featherweight Series
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