Digipass 270 XH – Getting Started
13
April 2018
9. Frequently asked questions
— The battery of your Digipass is empty? When the battery of your Digipass is nearly empty,
“LOW BATTERY” appears on the display. Phone the helpdesk. You will receive a new Digipass.
— Your Digipass is lost or defective? Phone the helpdesk. You will receive a new Digipass.
— You forgot your PIN code? Lock your Digipass by entering an incorrect PIN code three times
in a row. “LOCK CODE” will appear on the display. Then follow the procedure described under
“Unlocking your Digipass”.
— You want to change your PIN code? Turn on your Digipass and enter your PIN code. When
“Autobahn” appears on the display, press and hold
for 2 seconds until “NEW PIN” appears.
Enter a new PIN code and press
(Sign 1). When “PIN CONF” appears, repeat the new
PIN code again.
This document is for information purposes only and is designed to serve as a general overview regarding the services of Deutsche Bank AG,
any of its branches and affiliates. The general description in this document relates to services offered by Global Transaction Banking of Deutsche
Bank AG, any of its branches and affiliates to customers as of April 2016, which may be subject to change in the future. This presentation and
the general description of the services are in their nature only illustrative, do neither explicitly nor implicitly make an offer and therefore do not
contain or cannot result in any contractual or non-contractual obligation or liability of Deutsche Bank AG, any of its branches or affiliates.
Deutsche Bank AG is authorised under German Banking Law (competent authorities: European Central Bank and German Federal Financial
Supervisory Authority (BaFin)) and, in the United Kingdom, by the Prudential Regulation Authority. It is subject to supervision by the European
Central Bank and the BaFin, and to limited supervision in the United Kingdom by the Prudential Regulation Authority and the Financial Conduct
Authority. Details about the extent of our authorisation and supervision by these authorities are available on request.
Copyright
©
April 2016 Deutsche Bank AG. All rights reserved.
