TROUBLESHOOTING
Issue 1: Earbuds is unable to switch on
Cause 1: Earbuds battery is flat
Solution: Fully charge the earbuds (2 hours) and retry connection with your mobile device.
Issue 2: Unable to charge the earbuds
Cause 1: The charge connecting pins are not connected properly.
Solution: Remove earbuds and adjust the pin’s angle and replace earbuds into charging dock.
Issue 3: Unable to switch off earbuds
Cause 1: The earbuds program has an error due to an incorrect operation.
Solution: Put earbuds in charging dock and reset.
Issue 4: The earbuds cannot be searched or paired.
Cause 1: The earbuds has not enter pairing state.
Solution: Press and hold the multi-function button until the LED indicator flashes blue and red,
then the earbuds has entered pairing mode.
