VRC Series IOM
17
IOM-M2-0316
Technical Support: (800) 789-8550
Part Number 478603
Warranty
UNISON COMFORT TECHNOLOGIES
LIMITED WARRANTY & DISCLAIMER POLICY
(Please read the Unison Comfort Technologies terms and conditions
of sale Section 9 for additional details, conditions and exclusions.)
PRODUCT WARRANTY
Unison warrants that at the time of delivery and for a period of twelve (12) months from the initial startup or eighteen
(18) months from the date of shipment, whichever is less, its products will be free from defects in materials and
manufacture, provided that the products have been installed properly, maintained and operated under normal
conditions and serviced in accordance with Unison’s instructions, and are operating within capacities and ratings set
forth in design specifications.
Labor or consumable parts are not included in this limited standard product
warranty.
Consumable parts include, but are not limited to, refrigerant, belts and filters.
START-UP LABOR LIMITED WARRANTY
While labor is not included in the Unison standard product warranty, Unison offers a limited labor warranty, for a
period beginning on the start-up date and continuing for sixty (60) days, with the completion and documentation of a
qualified start-up. The limited labor warranty will not be available if the product warranty has expired.
Start-up services are included on all Innovent compressorized products, and may be available as an option on other
Unison products. These services must be performed by a Unison Certified Technician. Startup services include
verifying proper operation of the unit, including proper refrigerant charge and repair of minor refrigerant leaks outside
the coil. At the completion of start-up, an approved start-up record must be submitted to the Unison service department
for processing. Once the start-up record is received, the (60) day limited labor warranty, from date of start-up, will be
activated. Labor associated with the diagnosis, validation and repair of warranty parts failures will be covered outside
of the start-up, at a negotiated labor rate.
CONSIDERATIONS REGARDING PARTS-SUPPLIED-BY-OTHERS
Unison may supply equipment at a customer’s request which has components, like controls, sensors, drives, which
are engineered, provided, programmed or configured by other non-Unison parties. Unison does not provide a warranty
for these parts or components. These components can be mounted in the factory or at the jobsite. In these instances,
Unison’s support is limited to verification of basic functionality of the components and not the overall operation or
integration of the equipment within the overall building HVAC system. As stated in the Unison Terms & Conditions
–
No warranty herein extended shall apply to repair or correction of conditions arising from improper or incorrectly
connected air duct, piping, wiring, power supply, blown fuses, freezing, improper Product control when programmed
by non-Seller controls, or personnel, or by anyone other than Seller employee or its representative
. In these situations,
Unison will assist in the diagnosis of issues and provide support to the customer provided the customer issues a
purchase order to cover Unison’s expenses in doing so.