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Contacting Vaddio Technical Support
H
ELP PAGE
If you can't resolve an issue using your troubleshooting skills (or the
table in this manual),
we are here to help.
You’ll find information for contacting Vaddio Technical Support on the Help page. The model identifier and
the link for support information vary depending on the camera model.
Accessing the Diagnostic Logs
D
IAGNOSTICS PAGE
When you contact Vaddio technical support, your support representative may ask you to download and
email the log file available from the Diagnostics page.
If the camera is connected to a Quick-Connect USB or Quick-Connect USB Mini device, you can access
the device's diagnostic logs on the Diagnostics page of its web interface.
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Complete Manual for RoboSHOT CAT-5 Professional PTZ Camera Systems