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Installing a Firmware Update

YSTEM PAGE

, F

IRMWARE TAB

Caution

Be sure the camera stays connected to power and to the network during the update. Interrupting the
update could make it unusable.

1. Read the release notes and download the firmware update file from the product's web page at

www.legrandav.com

. The release notes can help you to decide whether to install the update.

2. On the camera's System page, select Choose File. Then select the firmware update file that you

downloaded. The filename ends with

.p7m

3. Select Begin Firmware Update.

4. Read and understand the information in the Confirm dialog box, then select Continue. A progress

message box opens and the camera's status lights turn yellow. If the update process presents
warnings or error messages, read them carefully.

The camera reboots to complete the update, and the web interface prompts you to log in again.

Rebooting the Camera

YSTEM PAGE

, F

IRMWARE TAB

This can help if the camera stops responding as you expect.

In the System Utilities section, select Reboot.

Complete Manual for the IntelliSHOT-M Auto-Tracking Camera

Содержание IntelliSHOT-M

Страница 1: ...Complete Manual for the IntelliSHOT M Auto Tracking Camera Document 411 0065 30 Rev A November 2022...

Страница 2: ...Initial Device Set Up 10 Getting the Camera s IP Address 10 If the Camera Is At 169 254 1 1 10 Initial Access to the Web Interface 11 Completing the Initial Device Set up 11 System Administration and...

Страница 3: ...ion 31 Installing a Firmware Update 32 Rebooting the Camera 32 Contacting Vaddio Technical Support and Viewing Diagnostic Logs 33 Operating the Camera 34 About the Remote 34 About The Web Interface 35...

Страница 4: ...cus 53 camera ccu scene 53 camera ccu get 54 camera ccu set 55 camera led 55 video mute 56 camera standby 56 Maintenance and Troubleshooting Commands 57 network settings get 57 version 57 network ping...

Страница 5: ...ce n Troubleshooting For your convenience the information you need to install this product is also available in the smaller stand alone Installation Guide for the IntelliSHOT M Auto Tracking Camera Fe...

Страница 6: ...detail on the camera s face indicates the camera s current state The status lights can be turned off in the administrative web interface Pivoting head Manually tilt the head as needed Note By default...

Страница 7: ...network switch or to the Power and Data Out port of the mid span PoE power injector USB 3 0 USB Type B connector Provides uncompressed USB 3 0 stream Connect to a computer for use with soft conferenci...

Страница 8: ...onal testing Before You Install the Camera Prepare for a successful installation n Consider camera viewing angles lighting conditions line of sight obstructions and in wall obstructions where the came...

Страница 9: ...with cable connector Damaged Bent contact fingers will NOT make reliable contact with cable connector Pro Tip Label all cables at both ends Basic Connections The camera receives power and network conn...

Страница 10: ...le to the wrong port or using the wrong pin out can result in equipment damage and will void the warranty 1 Slide the camera into the mount It should be a tight fit 2 Connect all required cables to th...

Страница 11: ...ue Pairing error Caution Do not remove power or reset the camera while the status lights are yellow showing a firmware update in progress Interrupting a firmware update can make the camera unusable No...

Страница 12: ...er 1 Connect the touch panel to the network on the same subnet as the products you need to work with for example connect both to the same PoE switch 2 Go to the touch panel s Configuration page gear i...

Страница 13: ...ferent subnet Return to the Find Devices page and set up an advanced scan to search the appropriate portion of the network 3 In the list of equipment that the scan discovers locate the devices marked...

Страница 14: ...the information If the Camera Is At 169 254 1 1 This is the camera s default IP address This means one of these things n The camera s PoE power injector is not connected to the network OR n The netwo...

Страница 15: ...s that your browser s security message discourages Depending on the browser the warning presents an option to learn more view details or go to the Advanced page When you select this your browser provi...

Страница 16: ...provide basic security for the web interface n Admin password Required The web interface is unavailable if no admin password is set n User password Password protected access to the operator s page of...

Страница 17: ...th the organization s network policies Note When you change the camera s hostname IP address or other network information you will need to log in to the web interface again This does not happen if the...

Страница 18: ...t the timestamps in the camera s diagnostic log are accurate Specifying your time zone may make it easier to match logged events with other actions and external events 1 To make the time zone and NTP...

Страница 19: ...uality mode the camera offers additional capabilities including electronic pan tilt and Auto framing The additional processing for the Auto framing feature in High Quality mode may result in up to one...

Страница 20: ...n you change modes Device Name Specify how the camera shows up in your soft client s device selection list UVC Extensions Enable UVC extensions to allow conferencing applications to control the camera...

Страница 21: ...Status lights are on when the camera is on LED On selected LED On in Standby selected Status lights are on when the camera is sending video LED On selected LED On in Standby not selected Status lights...

Страница 22: ...eas point light sources that would otherwise swamp the camera with light and make it difficult to see details in areas with less intense lighting Anti Flicker Filter Improves video quality if using 50...

Страница 23: ...the screen shots in this manual may be from other cameras Some may show settings that are not present or not enabled in your camera How It Works Digital Zoom Zooming is available in both Low Latency m...

Страница 24: ...defined are highlighted 4 Select the preset to store The preset button changes color Note The Store Preset dialog box does not indicate whether presets have already been defined but the main display d...

Страница 25: ...the preset without Tri Sync the camera cuts to the shot instead Use the Pan Speed Tilt Speed and Zoom Speed sliders to adjust how fast the camera moves Setting the Direction for Camera Movements CAME...

Страница 26: ...ox to adjust iris and gain manually n Backlight Compensation available when Auto Iris is selected reduces contrast to adjust for bright light behind the main subject of the shot This setting can t be...

Страница 27: ...Increase Chroma Decrease Gamma The subject is silhouetted against a bright background Enable Backlight Compensation Highlights and shadows look right but mid tones are too dark Increase Gamma Shadows...

Страница 28: ...tions that are likely to recur you can save your settings as a custom CCU scene These adjustments revert to their factory default values when you change modes Saving Color and Lighting Settings CAMERA...

Страница 29: ...elect Auto focus or set manual focus with the near and far buttons The and buttons only work when Auto Focus is not selected Focus control is available to non administrative users via the RF remote 25...

Страница 30: ...al subject Auto framing uses digital pan tilt and zoom to center the source of motion so the image is almost always zoomed in at least slightly n In High Quality mode Auto framing is enabled by defaul...

Страница 31: ...the optical zoom and selecting the appropriate Auto framing preset Sensitivity How quickly the camera responds to new motion High sensitivity may respond to brief unwanted motion such as people walki...

Страница 32: ...g Unwanted Motion AUTO FRAMING PAGE MASKING TAB Masks are areas where the camera ignores motion For example if a door is within the camera s field of view a mask can prevent the camera from responding...

Страница 33: ...ult Forced Wait Time Minimum number of seconds between camera movements Default is 0 Increasing Persistence often provides better performance than setting a Forced Wait Time History History data is us...

Страница 34: ...ncrease Max ePTZ Speed and Shot Margin Pan tilt and zoom faster The presenter keeps moving out of the frame Increase Responsiveness Notice motion sooner Decrease Initial Persistence Respond to motion...

Страница 35: ...u need to restore a camera s factory default settings you can export the configuration beforehand to restore customized information instead of re entering it manually The data export includes latency...

Страница 36: ...firmware update file that you downloaded The filename ends with p7m 3 Select Begin Firmware Update 4 Read and understand the information in the Confirm dialog box then select Continue A progress messa...

Страница 37: ...o files or store any identifying information except what you enter on the Room Labels page However the camera s IP address is considered personally identifiable information for the purposes of the pri...

Страница 38: ...nts and custom scenes work the same way they do in Low Latency mode Auto framing is available in High Quality mode This feature automatically keeps the shot centered on the person who is moving the mo...

Страница 39: ...es one or from a web browser The operator s Camera page provides most of the same controls as the remote n Video mute n Camera standby n Pan tilt and zoom n Camera presets if any have been stored n Cu...

Страница 40: ...he arrow buttons to pan and tilt The center button moves the camera to the home position The arrow buttons are absent when the camera is in Low Latency mode Zooming In or Out Use the Zoom button to zo...

Страница 41: ...rial buffer on the device Querying for More Information Use a question mark as a command or command parameter to display a list of available commands subcommands or command parameters For example retu...

Страница 42: ...ise threshold n autoframer tri sync motion n autoframer history n autoframer forced wait time autoframer enabled Enable or disable Auto framing This is normally on Use the autoframer paused command to...

Страница 43: ...current pause state of Auto framing autoframer default wide Specify how the camera behaves when it detects no motion This setting is on by default Synopsis autoframer default wide get off on Options...

Страница 44: ...oom out 7 OK Zooms the camera out at its highest speed camera zoom stop OK Stops the camera s zoom motion autoframer shot margin Get or set the size of the Auto framing shot margin Synopsis autoframer...

Страница 45: ...ic zoom to 4 autoframer max electronic zoom get autoframer max electronic zoom 4 OK Returns the current maximum electronic zoom autoframer buffer zone Get or set the size of the Auto framing buffer zo...

Страница 46: ...sensitivity 95 OK Returns the current sensitivity value autoframer responsiveness Get or set Auto framing responsiveness Synopsis autoframer responsiveness get set value Options get Returns the curren...

Страница 47: ...er initial persistence get autoframer initial persistence 15 OK Returns the current initial persistence value autoframer persistence Get or set Auto framing persistence Synopsis autoframer persistence...

Страница 48: ...autoframer max speed 7 OK Returns the current maximum speed autoframer noise threshold Get or set the value for the Auto framing noise threshold This helps the camera to identify motion Synopsis autof...

Страница 49: ...ramer tri sync motion get autoframer tri sync motion on OK Returns the current state of Tri Sync Motion autoframer history Get or set the value for the Auto framing History setting This is the number...

Страница 50: ...e satisfactory results Synopsis autoframer forced wait time get set value Options get Returns the current value for forced wait time set value Sets the forced wait time Examples autoframer forced wait...

Страница 51: ...ion n camera focus n camera preset n camera ccu get n camera ccu set n camera led n video mute camera home Moves the camera to its home position and zoom level Color settings may also be part of the h...

Страница 52: ...stop Stops the camera s horizontal movement get Returns the camera s pan position set Centers the shot as close as possible to the specified column of pixels on the image sensor snaps to the specified...

Страница 53: ...commands immediately while the command is in progress Not used with the set option stop Stops the tilt movement get Returns the camera s tilt position set Centers the shot as close as possible to the...

Страница 54: ...s zoom level snaps to the requested zoom unless speed is specified no_wait Optional when camera zoom set specifies a speed allows the command to return the command prompt immediately while the comman...

Страница 55: ...not snap to the specified position no_wait Optional when speed is specified allows the command to return the command prompt immediately while the command is in progress Examples camera ptz position pa...

Страница 56: ...pans tilts and zooms smoothly to the shot at the specified speed if not used the camera snaps to the preset save ccu Optional Saves the current color and lighting settings as part of the preset Exampl...

Страница 57: ...focus farther from the camera at a speed of 7 camera focus mode get auto_focus on OK Returns the current focus mode camera ccu scene Stores the current CCU scene or recalls the specified ccu scene Sy...

Страница 58: ...ain value integer backlight_compensation Current backlight compensation setting on or off auto_iris Current auto iris state on or off iris Iris value integer gain Iris gain value integer detail Detail...

Страница 59: ...wide_dynamic_range Sets Wide Dynamic Range on or off Examples camera ccu set auto_iris off OK Turns off auto iris mode returning the camera to manual iris control camera ccu set red_gain 10 OK Sets t...

Страница 60: ...status Examples video mute get mute off OK Returns video mute status video mute on OK Transmits blue or black video camera standby Set or change camera standby status Synopsis camera standby get off...

Страница 61: ...ngs get Name eth0 WAN MAC Address 00 1E C0 F6 CA 7B IP Address 10 30 240 67 Netmask 255 255 255 0 VLAN Disabled Gateway 10 30 240 1 Hostname eptz manchaca OK version Returns the current firmware versi...

Страница 62: ...oss round trip min avg max 0 410 0 964 3 112 ms Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192 168 1 66 network ping count 10 size 100 192 168 1 1 Sends 10 ECHO_REQUEST packets of...

Страница 63: ...status off Disables factory reset on reboot and returns he camera s current factory reset status Examples system factory reset get factory reset software off OK Returns the factory reset status This...

Страница 64: ...story command buffer to remember the last 5 unique entries Additional information You can navigate the command history using the up and down arrow keys This command supports the expansion functionalit...

Страница 65: ...Check using known good cables The wall outlet is not active Check by finding out if it powers something else such as a laptop or phone charger Use a different outlet The camera or its PoE power injec...

Страница 66: ...Active n Blinking red Video is muted n Yellow Firmware update is in progress n Blinking cyan Remote pairing mode n Blinking blue Pairing error Caution Do not remove power or reset the camera while the...

Страница 67: ...admin account go to the System page s Firmware tab and select Restore Factory Settings Operation Storage and Care For smears or smudges on the product wipe with a clean soft cloth Use a lens cleaner...

Страница 68: ...his document to create a DIY room guide customized for your conference room Yes You can do that In fact the Info for DIY Room Guides document is specifically designed for you to adapt and customize dy...

Страница 69: ...ens near end conferencing Your location in a conference When you mute the video your camera stops sending near end video noise Changes that are not meaningful Audio noise typically sounds like a backg...

Страница 70: ...ng equipment on a non DHCP network get this information from the network administrator tracking Keeping the camera on a subject by following a specific target such as a tracking device that the subjec...

Страница 71: ...amokutyaev and Anton Shkaplerov By NASA https www flickr com photos nasa2explore 16166230844 Public Domain https commons wikimedia org w index php curid 38931301 European Space Agency astronaut Luca P...

Страница 72: ...1 CCU scenes 20 24 53 custom 20 24 53 recalling 53 CCU settings 20 22 24 52 54 55 adjusting 23 24 in the web interface 22 storing with a preset 20 52 ceiling mounted cameras 6 cheat sheet 23 24 30 Aut...

Страница 73: ...stallation 5 6 basic connections 5 camera 6 camera mount 6 inverted installation 6 IP address 10 13 default 10 13 14 static configuring 13 iris settings 23 54 55 L labels room 14 LED control 55 light...

Страница 74: ...framing 34 RJ 45 connectors 5 room information 14 Room Labels page web 14 S saving a configuration 31 saving color CCU settings 24 scenes CCU 20 naming 20 storing 24 Security page web 12 self signed...

Страница 75: ...ice set up 9 Vaddio Device Controller 8 version firmware 57 video mute 36 56 Video Output Resolution setting 18 visual parts identification 2 3 W wall mount 6 warranty 4 web browsers supported 8 web i...

Страница 76: ...om Vaddio is a registered trademark of Legrand AV Inc Microsoft and Microsoft Teams are trademarks of the Microsoft group of companies All other brand names or marks are used for identification purpos...

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