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 WallVIEW HD-USB SR Camera System 

 
 
 

WallVIEW HD-USB SR

 Camera System,

 Document Number 342-0465 Rev. D    

Page 32 of 40 

 

Serial Command API Updates:

Added new serial commands for setting streaming functions from Telnet client.  

  

 

Fixed Issues:

N/A 

  

 

Known Issues:  

IP Streaming:

Video quality of IP stream will degrade with more than one media player directly connected to the 

  

camera’s IP stream.  This is a processor limitation on the streaming engine within the camera and is normal.  For 
many participants, please use a CDN. 
  

Sharpness Setting on Camera:

Sharpness setting on HD-USB Camera can create scaling artifacts with UC 

   

clients using low resolution video (lower than 480p).  The root cause of image artifacts are related to the MJPEG 
decoder in some UC soft-clients.  The sharpness can be disabled on the camera from the IR remote.  Press Data 
Screen and navigate to Special >Image Adj > Sharpness, then disable sharpness.  This should reduce scaling 
artifacts (“the jaggies”) with some software clients using low resolution video. 
  

RTSP Port

The RTSP port can be assigned on the internal web pages as 554, or between the ranges of 1024 

:  

to 65535.  Other ports are reserved for internal purposes.  
 

Interoperability Testing & Findings 

The following interoperability testing was performed for this release. A detailed list of all interoperability findings 
can be found in the EasyUSB Tools Interoperability FAQ document.  
 

Table:  HD-USB PTZ Camera and UC Client Software Interoperability Testing 

Software Client  

Tested Version 

Major Findings 

Comment 

Cisco Jabber 

4.4 None 

 

Web Ex 

WBS 28.7 

None 

Must have WebEx client version 28.7 to 
work with Vaddio USB Video Products. 
AV Bridge color space should be set to 
4:2:0   

Skype 

6.0 

720p only supported on 
Skype Certified Camera 

Workaround for HD by downloading 
shareware to force HD.  

Adobe Connect  

9.0.1 

UVC Conflict with some built-
in Laptop Cameras 

MAC version of Connect squeezes to 4:3 
aspect ratio.  

Microsoft Lync 

4.0.7 

None 

No Comment (N/C) 

Gotomeeting (Citrix) 

5.4 None 

N/C 

Vidyo Desktop 

2.2.1 None 

Certified 

with VidyoRoom 2.2.2.x 

Polycom M100 

1.0.4 None 

N/C 

LifeSize ClearSea 

8.2.0 None 

N/C 

Google Plus 

N/A None 

N/C 

Panopto 

4.2.5602 None 

N/C 

Quick Time Media 
Player 

10.2 None 

N/C 

VLC Media Player 

2.0.4 None 

N/C 

Real Player 

16.0 None 

N/C 

 

HD-USB IP Streaming Interoperability Testing 

Media Player  

Test Version 

Major Findings 

Comment 

QuickTime Media 
Play 

10.2 (MAC) 

7.7 (Win 7) 

Direct X plugins may need to be disabled 
on Windows in order to accept the RTSP 
stream. 
   

Note:  

QuickTime does not support PCM 

audio.  

N/C 

Real Player 

16.0 

Real Player uses QuickTime for a decoder 
and launches a small video window.  

N/C 

VLC Media Player 

2.0.x None 

N/C 

WOWZA Media 
Server 

5.4 

None 

Tested as push-stream to 
WOWZA via RTSP 

 

Содержание ClearVIEW HD-USB

Страница 1: ...ber 342 0465 Rev D Camera Software Revision 2 1 0 WallVIEW HD USB SR System Featuring the ClearVIEW HD USB PTZ Camera CONCEAL Mount Active USB Extension Cable and Power Extension Module Part Numbers 999 6994 000 North America 999 6994 001 International Installation and User Guide ...

Страница 2: ...WallVIEW HD USB SR Camera System WallVIEW HD USB SR Camera System Document Number 342 0465 Rev D Page 2 of 40 ...

Страница 3: ...gram Example using A CDN for release 2 0 when IP is enabled 11 First Time Set up with the ClearVIEW HD USB PTZ Camera 11 Getting Started 12 Table Switch Setting Label on Bottom of the HD USB Camera 12 Step by Step Instructions to install the WallVIEW HD USB SR Camera System 13 Compatibility 14 Supported UVC Resolutions 15 Table Supported UVC Resolutions 15 Keyboard Hot Keys for PTZ functions 15 Ta...

Страница 4: ...s built around a 1 3 Type Sony Exmor progressive scan high speed low noise CMOS image sensor with a total of 1 3 Megapixels for precise and vibrant HD color video images The HD USB achieves improved picture quality even in low light environments requiring a minimum illumination rated at an astonishingly low 0 7 LUX F1 6 50IRE Like the ClearVIEW HD USB PTZ Camera the ClearVIEW HD USB will support U...

Страница 5: ... IR Remote Commander One 1 EZCamera Control Adapter RJ 45 to DB 9 One 1 Vaddio PowerRite 12 VDC 3 0 Amp Power Supply One 1 AC Cord Set for North America One 1 10 3 05m USB 2 0 Type A Male to USB B Male Cable One 1 1 305mm USB 2 0 Type A Male to USB B Male Cable One 1 20m 65 Active Port Powered USB 2 0 Extension Cable One 1 Power Extension Module One 1 24 VDC 2 08 Amp PowerRite Switching Power Supp...

Страница 6: ...ions on available resolutions and concurrent resolutions when using USB 2 0 and analog component outputs 3 Camera Settings Dip Switch Settings Settings for IR remote frequency baud rate SD output format and image flip test bars can be configured on these switches 4 RS 232 IN IR Out The upper RS 232 Port is not implemented on the HD USB Camera Use the RS 232 Port on the lower card ONLY 5 YPbPr Outp...

Страница 7: ...tion C is used for a reset to factory defaults To reset the camera and erase all the stored internal data place this switch on C and power cycle the camera Move the switch to 0 again for normal operation 11 Ethernet 10 100 Port H 264 Streaming Active with Firmware Release 2 0 x The network port has green and yellow LEDs that indicate ready and usage states The port allows for access to the interna...

Страница 8: ...d mic elements and three 3 Acoustic Echo Cancellers per mic Cat 5e Cable Cat 5e Cable USB 2 0 Cable PC HD Video Bose FS 16F Ceiling Speakers Optimized for Voice WallVIEW HD USB with CONCEAL Mount Host Tower PC with UC Application PC Video Monitor HD Large Screen Format 8 Ohm Speaker Cable 8 Ohm Speaker Cable Active USB 2 0 Extension Cable Type A Male to Type A Female 1 305mm USB 2 0 Cable Provided...

Страница 9: ...example the camera is powered by the provided 12 VDC 3 0 Amp power supply CAT 5 Cable 24 VDC Power Pin 1 Pin 2 24 VDC 2 75A Power Supply Power Extension Module The 24VDC connection from the Power Extension Module will power the camera up to 150 45 7m away HD USB PTZ Camera Rear View DC Power 1 305mm USB 2 0 Cable Type B Male to Type A Male 65 6 20m Active USB 2 0 Extension Cable Type A Male to Typ...

Страница 10: ...pe Jabber Google Microsoft Lync and others This configuration features driverless USB 2 0 Video and Acoustic Echo Cancelled AEC Audio HD USB Conferencing Camera PC with Host Application USB 2 0 using only UVC Drivers USB 2 0 Port USB 2 0 Port USB 2 0 Video using USB Video Class UVC Drivers USB 2 0 Audio using USB Audio Class UAC Drivers EasyUSB Mixer AMP Two 2 EasyMic MicPODs with three 3 integrat...

Страница 11: ...nce Diagram Connection Diagram Example using A CDN for release 2 0 when IP is enabled For a Large Number of Viewers Use a CDN Content Distribution Network such as WOWZA Amazon or iCloud and more FIRST TIME SET UP WITH THE CLEARVIEW HD USB PTZ CAMERA The ClearVIEW HD USB PTZ Camera was designed to be exceptionally easy to use and operate There is documentation at the back of the manual for pin outs...

Страница 12: ...solution closest to what the UC client wants to send and display For concurrent USB 2 0 and Analog Component YPbPr switch settings 0 through 6 are the resolutions that can be both digital USB 2 0 or H 264 and Analog YPbPr These resolutions are the most used resolutions for HD video in both HD videoconferencing and broadcast For Analog YPbPr output all of the HD VIDEO SELECT switch settings will op...

Страница 13: ...ly designed with CAT 5 cable connectivity for the extension of power and an Active USB 2 0 Extension cable that is powered by the computer s USB port Step 2 After determining the optimum location of the camera system run a CAT 5 cable and the Active USB 2 0 Extension Cable from the computer location to the camera location Make sure to mark and test the CAT 5 cable and use real RJ 45 crimper and co...

Страница 14: ...irefox the latest and current release auto updating Compatibility Soft Codecs HD USB Camera is compatible with the following soft codecs or applications in no particular order Release 2 0 x 1 Skype Win 7 Mac OS X 2 Web Ex WBS 28 7 and up Win 7 Mac OS X 3 Microsoft Lync Win7 4 Cisco Jabber Win 7 Mac OS X 5 Vidyo Desktop Win 7 Mac OS X 6 Google Plus Win 7 7 Adobe Connect 8 Win 7 Mac OS X 8 LifeSize ...

Страница 15: ...ons Format Resolution Frame Rate Aspect Ratio MJPEG 1280 x 720 15 30 16 9 960 x 544 15 30 16 9 704 x 576 15 30 4 3 640 x 480 15 30 4 3 640 x 360 15 30 16 9 424 x 240 15 30 4 3 352 x 240 15 30 4 3 320 x 240 15 30 4 3 320 x 180 15 30 16 9 YUY2 640 x 480 10 4 3 640 x 360 10 16 9 424 x 240 15 30 4 3 352 x 240 15 30 4 3 320 x 240 15 30 4 3 320 x 180 15 30 16 9 Keyboard Hot Keys for PTZ functions The ke...

Страница 16: ...en automatically turns off To see the IP address for longer than the 15 seconds at boot up then 2 Pick up the Vaddio IR Remote Commander and find the Data Screen button 3 Press and hold the Data Screen button on the remote for 4 seconds 4 The IP Address will appear on the display The system is capable of displaying and address up to 15 characters arranged in the format xxx xxx xxx xxx The default ...

Страница 17: ...displayed It is best to record the addresses that are in the computer so they can be re assigned when the operation is finished Enter 169 254 1 2 which is the default address 169 254 1 1 plus 1 and Subnet mask is 255 255 0 0 and click OK and then OK again Bring up one of the approved web browsers like Chrome and enter http 169 254 1 1 and the Log in page will appear With Apple OS X 10 7 and above ...

Страница 18: ...For tighter shots it is recommended that the slower speed is used 4 Store Preset Button Clicking the Store button opens up a Store Preset pop up dialog box To set presets set up the camera shot click on choice of preset number 1 through 6 The preset is stored and the dialog box closes 5 Camera Presets Six 6 presets can be recalled simply by clicking a preset number 6 Administration Menu Clicking o...

Страница 19: ...of 40 Admin Pages Clicking on the Admin link button will open the Log in window Enter the default password password on this line and click on Log in After Login the Admin link buttons are exposed and include Streaming Labels Networking Security Diagnostics System Help and Logout Admin Password is password ...

Страница 20: ...where the colors are more vivid 3 The IP Streaming Video Settings allow the selection of the target performance for the IP Streaming The HD USB camera is set up for a variable bit rate which is much simpler to use The user can select the resolution and the quality such as High Quality Best Standard Quality Better and Low Bandwidth Good Every effort to eliminate bad combinations with the 5 or 6 par...

Страница 21: ...y name room name room phone and help phone on a per camera basis The labels appear on every page at the top middle of the page Simply enter the room information and click Save By clicking on the Networking link button the Network Configuration and Network Interfaces are displayed This is where the Network administrator assigns either DHCP or a Static address and the associated parameters ...

Страница 22: ...k on Save to keep the Static IP information By clicking on the Security link button the UPDATE user PASSWORD and UPDATE admin PASSWORD control sections are displayed The default user password is password The default admin password is also password The Network administrator can reassign the user name and password as well as the Admin password There is only one user password and one admin password a...

Страница 23: ...ayed These diagnostics may help the Vaddio technical support team diagnose a problem with the HD USB camera The System link button is where the Firmware Updates will be loaded There will be several firmware updates and upgrades over the life of the camera Click Show more for detail about the current software A Reboot button and a Restore Factory Settings control rounds out the System Page ...

Страница 24: ...file and click on Begin Firmware Update When in doubt call Vaddio Tech Support for assistance After clicking on Begin Firmware Update a confirmation pop up and warning will be displayed Please contact Vaddio Tech support for directions or assistance Please read and completely understand the pop up warnings as it is easy to lose patience waiting for updates If the update is interrupted it is never ...

Страница 25: ... do not interrupt the firmware load Service Help information can be found under the Help tab Support phone numbers and e mail manuals FAQ s and System information is listed on this page Have this page open when calling Vaddio Tech Support See next page for Vertical button function TECHNICAL SUPPORT NOTE Please work with your Network Administrator prior to calling Vaddio for technical support Pleas...

Страница 26: ...lly describe the steps to plug in the HD USB camera and get an image Skype Example 1 First with a quality USB 2 0 cable plug the USB B port of the camera to the USB A port of the computer A pop up window on the computer monitor will display the following a Found ClearVIEW HD USB b Found USB Composite Device c Found USB Video Device 2 Open Skype and perform the following steps a Open the Tools Menu...

Страница 27: ... RTSP Streaming HLS Streaming apple s variant of HTTP streaming Release 2 H 264 Resolutions Release 2 0 x CIF 640x480 VGA 480p 720p 30 1080p 30 1080p Ethernet only User Control Vaddio IR Remote Commander On Screen Display for camera set up RS 232 Ethernet web page Supported Media Players Windows Media Player Apple Quick Time and VLC Media Player Supported Browsers Internet Explorer 8 9 Safari 4 5 ...

Страница 28: ... by Vaddio can affect emission compliance and could void the user s authority to operate this equipment ICES 003 Compliance ICES 003 Issue 4 2004 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le présent appareil numérique n emet pas de bruits radio...

Страница 29: ... from Vaddio s technical support Provide the technician with a return phone number e mail address shipping address product serial numbers and original purchase order number Describe the reason for repairs or returns as well as the date of purchase See the General RMA Terms and Procedures section for more information RMA s are valid for 30 days and will be issued to Vaddio dealers only End users mu...

Страница 30: ...irect 8x 01 04 08 00 FF 8x 01 04 08 02 FF 8x 01 04 08 03 FF 8x 01 04 08 2p FF 8x 01 04 08 3p FF 8x 01 04 38 02 FF 8x 01 04 38 03 FF 8x 01 04 38 10 FF 8x 01 04 48 0p 0q 0r 0s FF pqrs Focus position CAM_Backlight On Off 8x 01 04 33 02 FF 8x 01 04 33 03 FF CAM_Memory Reset Set Recall 8x 01 04 3F 00 0p FF 8x 01 04 3F 01 0p FF 8x01 04 3F 02 0p FF p Memory No 0 0xe Pan tiltDrive Up Down Left Right UpLef...

Страница 31: ...le room is not exactly easy The friendly name is preferred over a generic term for firms with more than one camera The camera s scaler for lower resolutions has been improved The HD USB camera is optimized for HD video and some applications scale the video down significantly from 720p to 360p and even as low as 180p Some improvements were made to accommodate these lower resolutions A system reboot...

Страница 32: ...this release A detailed list of all interoperability findings can be found in the EasyUSB Tools Interoperability FAQ document Table HD USB PTZ Camera and UC Client Software Interoperability Testing Software Client Tested Version Major Findings Comment Cisco Jabber 4 4 None Web Ex WBS 28 7 None Must have WebEx client version 28 7 to work with Vaddio USB Video Products AV Bridge color space should b...

Страница 33: ...ent Version WBS 28 7 and above is compatible with Vaddio USB devices Improved Interoperability with Various UC software Clients Additional USB video resolution support was added to the UVC endpoint to improve video quality for some UC soft clients that only use standard definition video resolution Keyboard Hot Keys Keyboard hot keys were added for the Pan Tilt Zoom functions on the Camera Control ...

Страница 34: ... are Set Example COMMAND camera pan right RESPONSE OK Get Example COMMAND stream mode get RESPONSE streaming mode usb Syntax Error Example COMMAND camera pan right SPONRESE ERROR Additional programming controls associated with the terminal protocol includes CTRL 5 Clears the current serial buffer on the device Telnet sessions will require access verification and uses the same username and password...

Страница 35: ...the camera down stop Stop the camera movement speed Optional integer from 1 20 that represents the speed Default 10 EXAMPLES camera tilt up Tilts the camera up at the default speed camera tilt down 20 Tilts the camera up using a speed of 20 camera tilt stop Stops the tilt movement of the camera Camera Zoom NAME camera zoom Zoom the camera in or out SYNOPSIS camera zoom in out stop 1 7 DESCRIPTION ...

Страница 36: ...ter a complete line is read Listed below are examples of history expansion Substitute the last command line N Substitute the Nth command line absolute as per history command N Substitute the command line entered N lines before relative EXAMPLES history Displays the current command buffer history 5 Sets the history command buffer to remember the last 5 unique entries Network Ping NAME network ping ...

Страница 37: ...work settings get ping count count size size destination ip DESCRIPTION Method used to get the current network settings or check network OPTIONS settings Get the current network settings ping Send ICMP ECHO_REQUEST to network host EXAMPLES network settings get Gets the current network settings network ping count 1 10 10 10 100 Pings 10 10 10 100 once and displays results Streaming Mode NAME stream...

Страница 38: ... current streaming resolution 1080p Set video resolution to 1080p 720p Set video resolution to 720p 4cif Set video resolution to 4cif 480p Set video resolution to 480p cif Set video resolution to cif EXAMPLES streaming resolution get resolution 720p Returns the current streaming resolution streaming resolution 720p OK Sets the streaming resolution to 720p Streaming NAME streaming Gets or sets the ...

Страница 39: ...ip switches in down position off Returns the factory reset status system factory reset on factory reset software on factory reset hardware off Enables factory reset upon reboot System Reboot NAME system reboot Reboots system SYNOPSIS system reboot seconds DESCRIPTION Method used to reboot system OPTIONS seconds The number of seconds to delay the reboot EXAMPLES reboot Reboot system immediately reb...

Страница 40: ...www vaddio com 2012 Vaddio All Rights Reserved Reproduction in whole or in part without written permission is prohibited Specifications and pricing are subject to change without notice Vaddio ClearVIEW WallVIEW EZCamera CONCEAL EasyTalk EasyMic EasyUSB and PowerRite are trademarks of Vaddio All other trademarks are property of their respective owners Document 342 0465 Rev D ...

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