8 Trouble-shooting
... it is not possible to select a new programme after closing the appliance door
Possible cause
Solution
▪
A programme was interrupted. Press the
button.
Select a new programme.
... the appliance does not start
Possible cause
Solution
▪
The appliance door is open.
▸ Close the appliance door.
▪
Interruption in power supply.
▸ Insert the plug into the mains socket.
▸ Turn the wall switch on.
▸ Check the fuse or circuit breaker.
... the washing is not dry enough
Possible cause
Solution
▪
Load contained mixed fabrics. ▸ Select a longer programme.
▸ Select the
programme.
▸ Change the level of dryness.
▪
Interruption in power supply.
▸ Insert the plug into the mains socket.
▸ Turn the wall switch on.
▸ Check the fuse or circuit breaker.
▪
The demo (dEno) mode is
turned on.
▸ Unplug at the mains and then plug back in again.
If
appears, clear the demo mode by open-
ing the appliance door and pressing the
,
and
combination of buttons.
... the programme duration remains frozen at 0h01 for a longer period of time
Possible cause
Solution
▪
The laundry is being cooled
down.
▪
A high ambient temperature
extends the cooling-down
phase.
▸ No action is necessary. The laundry can be un-
loaded at any time as long as it is then spread out
to cool down.
▪
The temperature sensor is
dirty.
▸ Clean the temperature sensor.
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