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9 Trouble-shooting
Message
Possible cause
Solution
▪
When steam-
ing, no steam
is visibly gener-
ated
▪
The temperature of
the cooking space is
over 100 °C.
No solution required: Steam over
100° C is not visible.
▪
The control
panel steams
up
▪
Steam escaping from
operating modes that
use steam.
Briefly steaming up is normal.
▸ When closing the appliance door
make sure that it forms a seal all the
way round.
▸ If it continues to steam up heavily,
call Customer Services.
▪
The appliance
makes noises
during opera-
tion
▪
Appliance can make
noises at any time
during operation (e.g.
switching, pumping
and fan noises).
Such noise is normal.
▪
Clock is not
running cor-
rectly
▪
Irregular mains fre-
quency
▸ Turn off the mains synchronization.
Or:
▸ Connect the appliance to the internet.
▸ The time is automatically synchron-
ized.
▪
Internal pulse gener-
ator is imprecise
when mains syn-
chronization is turned
off.
▸ Contact Customer Services.
9.3
After a power failure
The user settings remain unchanged.
Brief power failure during operation
–
The current operation of the appliance is cancelled.
–
The following appears in the display when the appliance is switched on: «Power
failure. Operation cancelled».
▸ Confirm the message with «OK».
–
The applications menu appears in the display.
Brief power failure during descaling
–
The descaling process is interrupted.
–
The following appears in the display when the appliance is switched on: «Power
failure. Descaling is resumed.»
▸ Confirm the message with «OK».
–
The descaling process resumes.
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