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9 Trouble-shooting
9
Trouble-shooting
You may be able to trouble-shoot the following malfunctions yourself. If not, note down
the error message in full (message, F and E numbers) and call Customer Services.
9.1
Error messages
Message
Possible cause
Solution
▪
«FX/EXX»
▪
Various situations can
lead to an error mes-
sage.
▸ Acknowledge the error message by
touching «OK».
▸ Switch the power supply off for about
1 minute.
▸ Switch the power supply back on.
▸ If the error appears again, note down
the error message in full along with
the serial number (SN) of the appli-
ance (see page 49).
▸ Disconnect from the power supply.
▸ Contact Customer Services.
▪
«UX/EXX»
▪
Disruption in the
power supply.
▸ Acknowledge the error message by
touching «OK».
▸ Switch the power supply off for about
1 minute.
▸ Switch the power supply back on.
▸ If the error appears again, note down
the error message in full along with
the serial number (SN) of the appli-
ance (see page 49).
▸ Disconnect from the power supply.
▸ Contact Customer Services.
9.2
Other possible problems
Problem
Possible cause
Solution
▪
Appliance is
not working
▪
A household fuse or
circuit breaker has
tripped.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪
The fuse or circuit
breaker keeps blow-
ing.
▸ Contact Customer Services.
▪
Interruption in the
power supply.
▸ Check the power supply.
▪
Demo mode is
switched on.
The demo mode can only be switched
off with the security code.
▸ Contact Customer Services.
▪
Appliance is faulty.
▸ Contact Customer Services.
47