Troubleshooting Guide
Warning:
1). The safety level of this Treadmill can only be maintained only if it is examined regularly for damage and wear,
e.g. pins, connection points.
2). Please replace any defective components immediately and/or keep the equipment out of use until it has been repaired.
Troubleshooting Guide (Not Extensive) - For further help, please contact Customer Support
Problem or Error Code
Reason
Likely Solution
Power is on but there is no
display on the Computer
Connection or Other Problem
1. The Computer Power Cables are
incorrectly fitted / assembled / connected.
2. The Overload Protection Switch is in the
Fail position.
3. The Fuse in the Motor Control Board has
failed .
1. Re-make all connections ensuring a tight,
correct fitting.
2. Reset the Overload Protection Switch.
3. Replace the Fuse.
Power is on and there is
display on the Computer but
the Treadmill does not run.
Safety Key Not Fitted
1. Correctly fit the Safety Key in position on
the Computer and clip to clothing.
ER01
Speed Sensor Malfunction
1. The Speed Sensor is broken or installed
incorrectly.
2. The Optocoupler in the Driver is
damaged .
3. Other parts outside the IC are broken.
1. Check the install position of the Speed
Sensor (5mm max away from the Roller
Drive) or replace the Speed Sensor.
2. Replace the Driver or Optocoupler.
3. Replace the Driver.
ER02
Motor Overload Malfunction
1. Overload of input current through
the Motor.
2. Excess resistance on the Running Belt or
Roller.
3. The Driver is damaged.
1. Replace the Motor.
2. Lubricate the Running Deck or replace
the Roller.
3. Replace the Driver .
ER03
Damaged Electrical Components
1. Damaged or open circuit Signal Wire.
2. The Optocoupler in the Driver is
damaged.
3. The Computer is damaged.
1. Check the Signal Wire’s connection to
the Computer and the Driver.
2. Replace the Driver or Optocoupler.
3. Replace the Computer Board.
ER04
Driver Power Malfunction
1. Motor Failure (Open Circuit) or not fitted
correctly.
2. The Driver or Relay is damaged
.
3. The Driver Bridge is damaged
.
4. Other parts outside the IC are damaged
.
1. Check and / or replace the Motor.
2. Replace the Driver or Relay.
3. Replace the Driver or Bridge.
4. Replace the Driver .
The Running Belt runs
smoothly without any loading
but starts , stops and stutters
under load when used
normally.
Inconsistent Operation
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too small.
2. The Running Belt is too loose.
3. The Motor is malfunctioning.
1. Adjust the Driver’s Torque regulator.
2. Adjust and align the Running Belt .
3. Replace the Motor
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