High Performance UV Transilluminators
Page 7
Contacting Technical Support
UVP offers expert technical support on all of our products. If you have any questions about the product’s use,
operation or repair, please contact our offices at the locations below.
Note: A
Returned Goods Authorization (RGA)
number must be obtained from UVP’s Customer Service prior to
returning any product.
If you are in North America, South America,
East Asia or Australia:
If you are in Europe, Africa, the Middle East
or Western Asia:
Call (800) 452-6788 or (909) 946-3197
, and ask
for
Technical Support
during regular business
days, between 7:00 am and 5:00 pm, PST.
Call +44(0) 1223-42002
, and ask for
Customer Service
during regular business
days between 8:30 am and 5:30 pm.
your message to: [email protected] or
your message to: [email protected]
Fax
Technical Support at (
909) 946-3597
Fax
Customer Service at
+44(0) 1223-420561
Write to:
UVP, LLC 2066 W. 11
th
Street, Upland,
CA 91786 USA
Write to
: Ultra-Violet Products Ltd. Unit 1,
Trinity Hall Far Estate, Nuffield Road,
Cambridge CB4 1TG UK
Warranty
UVP, LLC warrants its Ultraviolet Transilluminators to be free of detects in materials and workmanship
for a period of two (2) years from date of purchase. The foregoing warranty of UVP shall be of no force
and effect if buyer has modified or damaged the product. Tubes and filters are warranted for 90 days.
All warranties or merchantability and fitness for any purpose and all other warranties, expressed or
implied, except those expressly set forth herein, are deemed waived and excluded.
UVP’s duty under the warranty is limited to replacement and/or repair of the defective part at the option
of UVP, LLC. UVP shall not be liable for any expenses or damages incurred by the purchaser except
as expressly set forth herein, and in no event shall UVP be liable for any special, incidental or
consequential damages of any kind. This warranty does not supersede any statutory rights that may be
available in certain countries.
UVP … Providing Quality Products for the Researcher Since 1932
From its start in 1932, UVP has become a story of growth and value fulfillment. Today, UVP services the needs
of science, industry and education throughout the world. A special significance of UVP research and
development arises from our constant communication with customers. UVP continually invites your comments
toward the improvement of UVP products or the development of custom types of ultraviolet light sources. UVP
will work with you through development and production of a product that meets your specific needs. From all of
us at UVP, Thank You.
