User Manual for UVD Robots
7. FAQ / Troubleshooting
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The tablet charges itself when placed correctly into the socket on the robot, so it is not
necessary to worry about charging this, just ensure that it is placed correctly into the robot,
otherwise it wont charge.
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When driving the robot around in a hospital, especially in an area which is not mapped,
ensure that the UVD app is closed down, this can be done by pressing the button below the
tablet screen and swiping the UVD app to the left.
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Charging times will be higher when using the manuel charger if the robot is on, therefore it is
always a good idea to charge the robot when it is OFF.
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Do not be afraid to use the emergency button on the front of the robot, it is what it is there for,
after using it, then remember to press the start button again.
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If any problems should occur such as “AGV internal error” then the error is inside the robots
movement interface/MIR interface and can usually be resolved by turning the robot off and
then on again. If however this does not resolve the issue, then contact your local UVD Robots
technician for instructions on what to do.
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