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Lowes.com
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Lowes.com
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The heater does not
turn on.
1.The power cord is not plugged in.
2.The electricity at the main fuse box is
not working.
3.The thermostat on the heater is set
lower than the room temperature.
1.Plug the power cord into an electrical
outlet.
2.Check the electricity at the main fuse
box.
3.Increase the thermostat temperature
on the heater for a higher heat setting.
If your heater fails to operate, perform the following:
1. Check your household circuit breaker or fuse.
2. Check for obstructions at the intake and exhaust vents.
• If obstructions are present, refer to the instructions for resetting your heater when the overheat pro-
tection system has been activated.
• If no obstructions are present, and your heater still does not operate normally, turn the power control
switch to the ‘OFF’ position, disconnect the power cord from the electrical outlet, and consult an au-
thorized repair technician.
NOTE: For the heater to function properly, the desired temperature on the heater must be
set a few degrees higher than the temperature in the room. If it seems to not be heating,
increase the desired temperature on the heater to engage the heat elements.
ONE-YEAR LIMITED WARRANTY
The manufacturer warrants this heater against defects in materials and workmanship on functional
parts, for a period of 1 year from the original date of purchase. Your sales receipt showing the date
of purchase of the product is your proof of purchase. Keep it in a safe place for future reference.
This product is made with the highest quality materials and is warranted to be free from defects
in materials and workmanship at the time of purchase. This limited warranty applies to products
manufactured or distributed by the manufacturer, are delivered in the continental United States,
and extends to the original purchaser, or gift recipient. This warranty becomes valid at the time of
purchase and terminates either by the specified time frame listed above and/or owner transfer. Any
refunds or monetary compensations must be claimed through the place of purchase (retailer), and
not through the manufacturer.
This warranty extends through the manufacturer of the product, and covers functional parts only.
Cosmetics are not covered, unless unequivocally determined it is a workmanship defect. Shipping
damage should be addressed with the shipping company, retailer, or place of purchase, not the
manufacturer.
The manufacturer’s sole obligation under this warranty shall be limited to furnishing the original
purchaser replacement parts for units deemed repairable by the supplier’s warranty department. The
purchaser is responsible for ensuring any parts shipped or returned, if desired. All exchanged parts
and products replaced under this warranty will become the property of manufacturer. The supplier
reserves the right to change manufacturers of replacement parts or products for use, in order to
cover any existing warranty.
The purchaser may be asked to provide the supplier with proof of purchase documents (including the
date of purchase) if requested. Any evidence of alteration, erasing, or forgery of proof of purchase
documents will be just cause to VOID this limited warranty. Products in which the serial number has
been defaced or removed are not eligible for warranty coverage.
This warranty does not apply if the unit has been subject to negligence, fabrication, misuse, abuse,
or repairs, alteration by non-manufacturer authorized personnel, inappropriate installations, or any
case beyond the control of the manufacturer. Examples of warranty invalidation may also include,
but are not limited to:
• Use of lacquer or paints in (and around) the heaters
• Heater placed on non-approved surfaces
• Electrical requirement deficiencies (15-20 amp dedicated outlet)
• Use on extension cords/timers/surge protectors/GFCI
• Outdoor applications
• Normal wear/tear/weathering
• Pet/consumer accidents
The manufacturer shall not be liable for any loss due to use (or misuse) of the heater or other
incidental or consequential costs, expense or damages without irrefutable foundations. Under no
circumstances shall the manufacturer or any of its representatives be held liable for injury to any
person or damage to any property, however arising. Any implied warranty shall have duration equal
of the applicable warranty stated above. Specifications are subject to change without notice or
obligation.
This limited warranty gives the original purchaser specific legal rights. Other rights may vary from
state to state.
WARRANTY
