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f) Serial device server worked as a dial-up server, the
connection has been established normally, but the client PC
with IE in the address column input domain name to open the
web page, it can not open; but if IP address was input in the
address column, it can open.
1. Check if DNS setting in serial device server is true and valid or not.
g) Serial device server as a dial-up server, the connection has
been established normally, but the client PC opened
complex web pages or download large files with IE, often
open or download incomplete, or even failed.
1. Check the [serial port] in the serial device server Settings to determine whether the[flow control] is
consistent with the MODEM's flow control. The flow control of MODEM is usually RTS/CTS (hardware
flow control).
2. DCE rate negotiated between modems is too low, re-dial it.
i
)
Can’t be connected under TCP server mode
1. Confirm that no other PC is connected to the corresponding port of the serial device server: enter
the serial device server [statistics] to view [active TCP information]
2. Whether [authentication] in [Parameter] is [none]
If the above methods can not solve your problem, please contact the manufacturer.
13 Vcom Instruction