UTC Fire and Security KiddeFire Systems ARIES NETLink BACnet, Руководство пользователя

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Troubleshooting
P/N 06-237214-002 4-1 June 2012
CHAPTER 4
TROUBLESHOOTING
4-1 TROUBLESHOOTING CHECKLIST
If you are experiencing problems with the BACnet
®
Interface Module, check the following
before contacting Kidde Technical Support:
•
Confirm that the network cabling is correct.
• Confirm that the computer network card is operational and correctly configured.
• Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and
that it is configured to run the TCP/IP protocol.
• Check that the IP netmask of the PC matches the BACnet Interface Module. The default IP
address of the BACnet Interface Module is 192.168.1.24. Subnet Mask address is
255.255.255.0.
1.Go to Windows
®
Start > Run.
2.Type in “ipconfig”.
3.The account settings should be displayed.
4.Ensure that the IP address is 192.168.1.xxx and the netmask
255.255.255.0
• Ensure that the PC and BACnet Interface Module are on the same IP Network, or assign a
Static IP Address to the PC on the 192.168.1.0 network using the Remote User Interface
Utility.
• If Using Windows XP, ensure that the firewall is disabled.
• Ensure that all other Ethernet cards active on the PC, especially wireless adapters, are dis-
abled.
• Ensure that the BACnet Interface Module address is set correctly.
• Ensure that DIP switch positions are set correctly. Refer to Section 1-3.2, DIP Switches,
in Chapter 1 for more information.
– Check position of Switch S0.
– Check position of “B Bank” switches for MS/TP network baud rate, if
applicable.
– Check position of “A Bank” switches for BACnet Interface Module address
for use with MS/TP network, if applicable.
4-2 LED DIAGNOSTICS
Refer to Section 1-3.3, Light Emitting Diodes (LEDs), in Chapter 1 for the location and
description of LEDs on the BACnet Interface Module which can be helpful for troubleshooting
purposes.
Note: The lid on top of the BACnet Interface Module has to be removed in order to see the
LEDs. Pull on the lid while holding onto the 6-pin Phoenix connector. Do not hold the
wall mount tabs when pulling the lid, as these are designed to break off if not required.