Troubleshooting
June 2012
4-4
P/N 06-237214-002
8. Locate the zipped log file (upload.zip) on the PC/laptop. Select the <Send Log> button
to view the directory path where the file is stored. The default location for storage of log
files is: C:\Program Files\FieldServer\FST_Diag\upload.zip. Select <Locate
Folder> to launch Windows Explorer and have it point directly at the correct folder.
Note: Do not send log files to Field Server Technologies. Contact Kidde Technical Support
at (866) 287-2531 for instructions on how to send the “upload.zip” file for diagnos-
tic purposes and request technical assistance.
9. Close the utility program by selecting the <4. Exit> button.
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