US Water Systems L1-200, Руководство пользователя

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29 REVISION 1.0, 1-19-15
Warranty Service
US WATER’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR
REPLACEMENT (AT US WATER’S SOLE DISCRETION) OF ANY PRODUCT, OR
COMPONENT THEREOF, PROVED TO BE DEFECTIVE IN MATERIAL OR WORKMAN-
SHIP WITHIN THE COVERED WARRANTY PERIOD.
The Customer, at the Customer’s risk and expense, shall be responsible for returning such
product or component, only after obtaining a Return Goods Authorization (RGA) number from
US Water, arranging for freight prepaid, and in conformance with any special packaging and
shipping instructions set forth on the operation documentation or RGA instructions, or as
otherwise reasonably required, to US Water’s address set forth below, together with (1) RGA
number issued by US Water at Customer’s request; (2) proof of purchase and, if necessary,
proof of installation date; (3) a Return Goods Authorization Form; (4) a description of the sus-
pected defects; (5) the serial number of the US Water product alleged to be defective; and (6) a
description of the type of water and pretreatment equipment which has been utilized in con-
nection with the product, if any. US Water shall, in US Water’s reasonable discretion, be the
sole judge of whether a returned product or component is defective in material or workman-
ship. Required or replaced products or components shall be returned surface freight. In genu-
ine emergency situations, US Water will (at US Water’s sole discretion) forward replacement
parts to Customer without waiting for authorized return of the questionable part(s). In such
cases, Customer will issue a purchase order or other payment guarantee prior to shipment. If
the returned part is found to have been misused or abused, or the defective part is not re-
ceived by US Water within thirty (30) days; the Customer will be invoiced for the replacement
part(s) provided. This Warranty does not cover or include labor and/or travel to the Custom-
er’s premise or location or any other location. Charges of $1000 per day plus associated travel
expenses will be incurred by the Customer in providing the Warranty Service at any location
other than US Water’s main headquarters; that is if US Water deems that the product is not
covered by said Warranty. US Water reserves the right to precondition such travel to Custom-
er’s premises upon prepayment of US Water’s anticipated costs of attending such premises.
Voidability of Warranty
This Warranty shall be void and unenforceable as to any US Water product which has been
damaged by accident, mishandling, abuse or has been repaired, modified, altered, disassem-
bled or otherwise tampered with by anyone other than US Water or an authorized US Water
service representative; or, if any replacement parts are not authorized by US Water have been
used, or, the product has not been installed, operated and maintained in strict accordance
and adherence with the operating documentation and manuals for such product. Any ex-
pressed warranty, or similar representation of performance set forth in the operation docu-
mentation for media or resin incorporated into an US Water product shall be void and unen-
forceable unless the feed water requirements set forth in the operating documentation for
such product are unequivocally and strictly adhered to.