6
Additional Support
Note:
Your model number is
5461
. You can find your serial number on the bottom label of the Wireless
MAX
g Router and on the side of the package. Write your serial number down. If you ever need to call our
Technical Support department, you will need this number to receive assistance.
1. Go to the User Guide on the Installation CD-ROM.
More configuration and advanced troubleshooting information is available in the User Guide on the Installa-
tion CD-ROM.
2. Go to the Support section of the U.S Robotics Web site at
www.usr.com
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshoot-
ing Web pages for your specific product.
3. Submit your technical support question using an online form at
http://www.usrcom/emailsupport
4. Call the U.S. Robotics Technical Support department.
Technical questions about U.S. Robotics products can also be answered by technical support specialists.
Country Online
Voice
Support
Hours
United States
http://www.usr.com/emailsupport
(888) 216-2850
9:00 A.M. - 5:00 P.M., M-F CST
Canada
http://www.usr.com/emailsupport
(888) 216-2850
9:00 A.M. - 5:00 P.M., M-F CST
Austria http://www.usr.com/emailsupport/de
07 110 900 116
7:45A.M.–4:45P.M.,M-F
Belgium (Flemish)
+32 (0)70 233 545
9:00A.M.–6:00P.M.,M-F
Belgium (French)
+32 (0)70 233 546
9:00A.M.–6:00P.M.,M-F
Denmark
+45 7010 4030
9:00A.M.–5:00P.M.,M-F
Finland
+358 98 171 0015
10:00A.M.–6:00P.M.,M-F
France
http://www.usr.com/emailsupport/fr
082 507 0693
8:00A.M.–5:00P.M.,M-F
Germany http://www.usr.com/emailsupport/de
01805671548 7:45A.M.–4:45P.M.,M-F
Hungary [email protected]
01805671548
8:00A.M.–6:00P.M.,M-F
Ireland
+44 870 844 4546
9:00A.M.–6:00P.M.,M-F
Italy http://www.usr.com/emailsupport/it
848 80 9903
9:00A.M.–6:00P.M.,M-F
Luxembourg
+352 342 080 8318
9:00A.M.–6:00P.M.,M-F
Middle East/Africa
+44 870 844 4546
9:00A.M.–6:00P.M.,M-F
Netherlands
0900 20 25 857
9:00A.M.–6:00P.M.,M-F
Norway
+47 23 50 0097
9:00A.M.–5:00P.M.,M-F
Poland [email protected]
8:00A.M.–6:00P.M.,M-F
Portugal http://www.usr.com/emailsupport/pt
+351 (0)21 415 4034
9:00A.M.–5:00P.M.,M-F
Spain http://www.usr.com/emailsupport/es
902 117 964
9:00A.M.–5:00P.M.,M-F
Sweden
+46 (0) 77 128 1020
8:00A.M.–5:00P.M.,M-F
Switzerland
+0848 840 200
8:00A.M.–6:00P.M.,M-F
UK
http://www.usr.com/emailsupport/uk
0870 844 4546
8:45A.M.–5:45P.M.,M-F
For current support contact information, go to the following Web site:
http://www.usr.com/support