4
Windows XP, 2000, or NT Users:
Click Windows
Start
and then
Run
. Type
cmd
and
click
OK
. At the DOS prompt, type
ipconfig /all
. Check the IP Address, Subnet Mask,
Default Gateway, and DNS server data to make sure they are correct. If the information
is not correct, type
ipconfig /release
and press ENTER. Then, type
ipconfig /renew
and press ENTER.
Possible Solution:
If WPA encryption is selected, each wireless card or adapter must support WPA encryption. If you
are using a Wireless PC Card, PCI Adapter, or USB Adapter that does not support WPA encryption,
you will not be able to connect to the Wireless
MAX
g Router and will need to use WEP encryption.
Refer to the Configuration section of the User Guide on the Installation CD-ROM for information
on changing the security settings.
Possible Solution:
If you have a Static IP address and did not correctly enter the IP address, you will not be able to
connect to the Internet. If your ISP assigned you a Static IP address, make sure that you have the
correct IP address, Subnet Mask, and Default Gateway entered in the
Internet
area of the Web
User Interface.
My Wireless
MAX
g Router’s Web User Interface is not responding, but I can still
access the Internet.
Possible Solution:
If your Web User Interface stops responding, unplug and then plug back in the power supply of
the Wireless
MAX
g Router. This will reboot the Wireless
MAX
g Router. If you are still unable to
communicate with the Web User Interface, press in and hold the RESET button for five to ten sec-
onds. This will reset the Wireless
MAX
g Router to the factory default settings. If you made any
personal configuration settings, you will need to make the changes again or restore your settings
if you created a backup file.
I am unable to establish a wireless connection to the Wireless
MAX
g Router.
Possible Solution:
Be certain that you have each Wireless PC Card, PCI Adapter, or USB Adapter set to
Infrastructure
mode. Verify that you are using the same SSID, Channel, and Security information as the Wireless
MAXg Router. Refer to your Wireless PC Card’s, PCI Adapter’s, or USB Adapter’s documentation to
determine how to change these settings.
