40
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. URC DOES NOT
WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE
USE OF, OR THE RESULTS OF THE USE OF, THE EQUIPMENT, SOFTWARE OR
DOCUMENTATION IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY OR
OTHERWISE. EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, TECHNICAL
SERVICES ARE SUPPLIED “AS IS”, WITHOUT ANY WARRANTY, EXPRESS,
STATUTORY OR IMPLIED, OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, URC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS,
STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES
OF QUALITY OR REASONABLE SKILL AND CARE, OR OUTCOME OR RESULTS.
WITHOUT IN ANY WAY LIMITING THE GENERALITY OF THE OTHER PROVISIONS
HEREIN, WARRANTY DOES NOT COVER: (I) DAMAGE FROM MISUSE, NEGLECT
OR ACTS OR NATURE, (II) MODIFICATIONS, (III) INTEGRATION WITH THIRD PARTY
CONTENT (IV) BEYOND THE WARRANTY PERIOD AND/ OR FAILURE TO FOLLOW
URC WARRANTY CLAIM PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to end user in
whole or in part, where such are restricted or excluded by applicable law and such
shall apply to the maximum extent permitted by applicable law.
In the event of any warranty claim, URC will, at its sole option, repair the URC
equipment using new or comparable rebuilt parts, or exchange the URC equipment
for new or rebuilt equipment. In the event of a defect, these are the end user’s
exclusive remedies.
All the URC equipment returned for service, exchange or repair require an RGA
number. To obtain an RGA number, you must complete a Return Request Form
which you may obtain by calling (914) 835-4484 or contacting URC at
[email protected]. To obtain warranty service, end user must
deliver the URC equipment, freight prepaid, in its original packaging or packaging
affording adequate protection to URC at 420 Columbus Avenue, Valhalla, NY
10595. It is end user’s responsibility to backup any macro programming, artwork,
software or other materials that may have been programmed into the unit. It is
likely that such data, software, or other materials will be lost during service and
URC will not be responsible for any such damage or loss. A dated purchase
receipt, bill of sale, installation contract or other verifiable proof of purchase is
required. For the URC equipment support and other important information, please
visit URC's website available at www.universalremote.com or call the Customer
Service Center at (914) 835-4484.
This limited warranty only covers the URC equipment issues caused by defects in
material or workmanship during ordinary consumer use. It does not cover product
issues caused by any other reason, including but not limited to product issues due
to commercial use, acts of God, third-party installation, misuse, limitations of
technology, or modification of or to any part of the URC equipment. This limited
warranty does not cover the URC equipment sold as used, as is, refurbished, so
called "B stock" or consumables (such as batteries). This limited warranty is invalid
if the factory applied serial number has been altered or removed from the URC
equipment. This limited warranty specifically excludes the URC equipment sold by
unauthorized resellers.
With the exception of URC’s IR-only, broad-based consumer remotes, none of Page
36 URC’s PC programmable remotes or any of our Total Control® whole-house
equipment are authorized for online internet sales. Buying URC’s PC programmable
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