Urban Cultivator Residential, Руководство пользователя

Страница: 22 / 22

22 Urban Cultivator | 1-877-352-0490 | www.urbancultivator.net
Service and Spare Parts
Please call our toll-free number 1-877-352-0490 or email support@urbancultivator.net if you think there is
a problem with you Urban Cultivator Residential.
Customer Care
In the event that your Urban Cultivator Residential requires service, or you wish to purchase plant supplies
and spare parts please call us toll free on 1-877-352-0490 or email
support@urbancultivator.net.
Please provide the following information when you are calling customer care:
• Your name, address, zip number or postal code.
• Your contact telephone number and best time to be reached.
• Clear and concise details of the problem.
• The model and serial number of the appliance can be found on the back of the product and by
scrolling to the last menu option.
• The purchase date and name of the sales representative who sold you the Urban Cultivator
Residential.
Standard Guarantee Conditions
Urban Cultivator Limited guarantee that if within 12 months (labour) or within 3 years (parts) of the date
of purchase this Urban Cultivator Residential appliance or any part thereof is proved to be defective due
to faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE
for labour, materials, or carriage on condition that:
• The Urban Cultivator Residential has been correctly installed and used only on the electricity supply
stated on the rating plate.
• The Urban Cultivator Residential has been used in accordance to the manufacturer’s instructions.
• The Urban Cultivator Residential has not been tampered with by any person not authorised by us.
• All service work under this guarantee must be authorised by Urban Cultivator.
• Any appliance or defective component shall become the property of Urban Cultivator.
• This guarantee is in addition to your statutory and other legal rights.
• URBAN CULTIVATOR LIGHT BULBS CARRY A 1 YEAR WARRANTY.
Connect With Us
ONLINE WARRANTY REGISTRATION
www.urbancultivator.net/register-your-product/
/urbancultivator
@urban.cultivator
@urbancultivator