10
>> Test result: Supports UPnP
1). If the router
’
s UPnP function of is enabled, please
try to disable it and enable again. Then unplug the
power adapter of T2 and plug it again.
2). If there is another router on front of the connected
router, this is second grade router configuration (as
right figure). The configuration can
’
t forward the
requested ports to internet successfully, so you have
to remove one of the two routers to use T2.
8.
If the network equipment which T2 connected is a router, and the computers that connected to
the same router can access to the web, just T2 can't go online via internet, you can use the
remote assistance service for help.
This situation may be because that router can
’
t transfer the connection ports that T2 needs, and
then you must set the router to configure these connection ports. If you don
’
t know how to set,
you can enable the remote assistance service and let the professional personnel help to set it.
Start net_Setup and select
“
T2 Remote
Assistance Settings Service
”
, then it will
search and list T2 that have been
connected.
Then select the T2 you want set and then
click
“
Next
”
directly to forward to the setting
page.
Select
“
Enable
”
, then enter the Assistance
service key, Router
’
s login account and
Router
’
s login password, and your phone
number.
The Assistance service key is a string with
10 characters. You can get it from your
operator.
Click
“
Finish
”
then T2 will reboot and waiting
for the assistance service settings.
When the assist personnel complete the
remote assistance settings, the Remote
Assistance Service Settings item will change
to Disable, then T2 will reboot for the
changes to take effect.
Содержание netTV3 System
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