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Missing hasp

When the hasp is missing the e-Gu-
ard does not show or generate num-
bers. Only  a single point is shown on 
the right side of the display.

4 - - Cb
5 - - 1d
6 - - bb

During the reboot the mac-address 
is shown on the display splitted in 6 
segments. For example:
1 - - E7
2 - - 1A
3 - - E9

The full mac-address is 
E7.1A.E9.CB.1D.BB 

MAC Adress

To display the mac-address unplug 
and plug the battery. 

Warranty

Warranty Policy for Unisto Electronic Seals Policy for Unisto 
Electronic Seals

General

The warranty commences on the date of sale. For custo-
mers the warranty will expire 12 months from this date. 
This commencement date can be found on the delivery 
note received with the goods, on the sales invoice or 
alternatively by reading the production code from the serial 
number on the back of the product i.e. H2520 would be 
week 25 / year 2020.
It is mandatory that the serial number is still intact on the 
product when requesting a warranty repair. Failure for this 
could result in the product being deemed out of warranty.
Products covered under the Unisto warranty may be 
repaired or replaced in the following ways:
a)  by replacing components with either new or parts that  
  are equivalent to components, which have been discon 
 tinued
b) with an equivalent product which may have been  

 

  subject to prior use
c) with a new unit Repair procedure is according to the
  current easy repair process. All defective products must
  firstly be returned to the nearest Unisto Site. Repairs 
  may only be carried out at the Unisto site.  Our aim is
  to repair or replace faulty units within 10 working days
  upon receipt of the units in UCH.  Carriage will be paid
  for warranty repairs dispatched, not collected, only. 
  During the warranty period Unisto will replace or repair
  products at its own discretion.

2. Unisto Extended Warranty

Warranty extension of another 12 months can be purcha-
sed on the date of purchase only. That will lead into a 
maximum warranty period of 24 month starting from
date of sale. Unless any other exclusions or requirements 
have been specified, the standard warranty policy will 
apply.

3. Exclusions

The warranty does not apply to products where:
a) the serial number is removed or tampered with.
b) the product is damaged or rendered defective as a result  
  of accident, misuse, abuse, contamination, and improper  
  or inadequate maintenance.
c) the product has been modified or serviced by anyone   
  other than Unisto.
d) the product has not been fitted/used in accordance with  
  the fitting instructions

e) the unit is outside the warranty time period detailed    
 above.

4. Outside Warranty

Units that fall outside the warranty period may be repaired 
by Unisto at the customers’ discretion. Repair procedure is 
according to the current easy repair process.
No carriage is included. An easy repair charge is applied for 
this service: Charges apply according to the latest repair 
order Form. 96

Please note:

 Charges do apply regardless of the fault. 

Should any of the exclusions listed above under paragraph 
3 apply, then an additional charge may be made on top of 
the easy repair charge. This will be quoted separately, and 
will be dependent on the type of fault discovered. In addi-
tion Unisto will not normally repair a standard unit, which 
is deemed uneconomical to repair. Repairs or replacement 
parts are warranted to be free of defect in materials or 
workmanship for 3 months. Our aim is to repair or replace 
faulty units within 10 working days after custom clearance.

5. Annex

These terms and conditions supersede any prior 
agreements. No change to the conditions of this Limited 
Warranty is valid unless it is made in writing and signed by 
responsible product manager of Unisto Switzerland. Unisto 
reserve the right to amend this document at any time.

Horn (Switzerland), 17th December 2020

Correct disposal: 

The responsable disposal of Unisto e-Guard serves 
to protect public health and the environment. Please 
do not dispose of end-of-life lithium powered Unisto 
e-Guard together with your regular household or 
business waste. Please take them to appropriate WEEE 
compliant electrical recycling centres or to designated 
battery and small electricals drop-off sites in your 
community.

Warnings:

•  Apply and use Unisto e-Guard as described in this    
  manual (scan the QR code on first page)
•  Do not try to recharge the battery, or expose to heat   
  above 100 C, risk for fire, explosion and severe burn    
 hazard.
•  Wrong connection of the battery pack connector will  
  ruin the electronics!
•  Moist in the battery compartment could ruin the  

 

 electronics!
•  A qualified person only should replace the battery,  
  the cable and do the intialisation!
•  Do not pressure wash.
•  Do not drill holes or hammer the product.
•  Only certified original cables can be used.
•  Only the special battery pack from Unisto can be used.

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