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VG-100 VoIP Gateway

Owner’s Manual

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Содержание VG-100

Страница 1: ...1 VG 100 VoIP Gateway Owner s Manual...

Страница 2: ...5 Making and Receiving Calls 29 Setting Up Skype Speed Dial 30 Switching Between VoIP and Regular Calls 32 Conference Call Between VoIP and Regular Calls 32 3 Way Calling 33 Call Forward Settings 34 I...

Страница 3: ...when I pick up the handset connected to the VG 100 52 Skype VoIP does not appear to be responding to incoming calls 52 Cannot hear the Skype call in telephone handset 52 Call Forwarding is not workin...

Страница 4: ...Make and receive Skype calls using your standard telephone Forward Skype calls to your mobile phone Make Skype calls from your mobile phone even when you are away from your computer Switch between a...

Страница 5: ...PC specifications for optimal performance are in bold Pentium 400MHz or equivalent Pentium 1GHz or higher Windows 2000 or XP Available USB port 1 0 1 1 or 2 0 Skype version 1 1 or higher www skype co...

Страница 6: ...be connected to a USB port on your computer or to an AC Powered USB hub The VG 100 MUST not be connected to a bus powered USB hub PHONE Jack Connect a standard telephone handset to the VG 100 phone j...

Страница 7: ...is optional and only required for the forwarding features Use your VG 100 to make and receive Skype calls The detailed instructions follow If Skype is not already installed on your computer visit http...

Страница 8: ...e ADSL Router CD into your CD ROM drive The CD should auto start displaying the following window If it does not start click on Start Run and type in CD autorun exe where CD is the drive letter of your...

Страница 9: ...9 Step 3 Check the I have read and agree to the terms and conditions as stated above checkbox and then click Agree Step 4 Please Plug In your Personal VoIP Adaptor and then click OK...

Страница 10: ...he other end of the USB cable must be connected to a USB port on your computer or to an AC Powered USB hub Step 6 Check the option Install the software automatically Recommended and then click Next Th...

Страница 11: ...11 Step 7 Please wait while the wizard installs the software Step 8 The wizard has finished installing the software and then click Finish...

Страница 12: ...12 Step 9 Check the option Install the software automatically Recommended and then click Next Step 10 Click Continue Anyway...

Страница 13: ...13 Step 11 Please wait while the wizard installs the software Step 12 Check the option Allow this program to use Skype and then click OK...

Страница 14: ...a new telephone icon circled in red below in your system tray as shown below The telephone icon indicates that the VG 100 software is installed and running and that you can start making calls via Sky...

Страница 15: ...the ADSL Router CD into your CD ROM drive The CD should auto start displaying the following window If it does not start click on Start Run and type in CD autorun exe where CD is the drive letter of yo...

Страница 16: ...16 Step 3 Check the I have read and agree to the terms and conditions as stated above checkbox and then click Agree Step 4 Please Plug In your Personal VoIP Adaptor and then click OK...

Страница 17: ...he USB cable to the VG 100 USB port The other end of the USB cable must be connected to a USB port on your computer or to an AC Powered USB hub Step 6 Click Next The VG 100 MUST not be connected to a...

Страница 18: ...18 Step 7 Check the option Search for a suitable driver for my device recommended and then click Next Step 8 Check the option CD ROM drivers and then click Next...

Страница 19: ...19 Step 9 Click Next Step 10 Click Finish...

Страница 20: ...20 Step 11 Click Next Step 12 Check the option Search for a suitable driver for my device recommended and then click Next...

Страница 21: ...21 Step 13 Check the option CD ROM drivers and then click Next Step 14 Click Next...

Страница 22: ...22 Step 15 Click Yes Step 16 Check the option Allow this program to use Skype and then click OK...

Страница 23: ...nish Step 18 You must restart your computer before the new settings will take effect and then click Yes Step 19 Connect a standard telephone handset to the VG 100 phone jack using a telephone cable St...

Страница 24: ...below Red If the VG 100 agent is running and the VG 100 is removed then the telephone will be red as shown below During an incoming or outgoing Skype call the telephone handset will jiggle as shown b...

Страница 25: ...123 If you send callme in a chat with echo123 the echo123 service will call you and let you leave a message which will be played back to you This will help you verify that the VG 100 VG 100 driver and...

Страница 26: ...26 Step 2 Enter echo123 Call Echo Sound Test Service and then click Search Step 3 Click Add Selected Contact...

Страница 27: ...27 Step 4 Click OK and then click Close...

Страница 28: ...he telephone handset are all connected and installed properly If your voice is fine that means this device is working perfect Now you can try to call your friend by SKYPE Due to the limitation of band...

Страница 29: ...pports Caller ID then the Skype username will be displayed on the handset s screen where the standard caller ID information is displayed To answer the call just pick up the handset and speak as you no...

Страница 30: ...peed dials in Skype This is required in order to use a VG 100 connected handset to dial to a Skype contact It is not required for making SkypeOut calls using a VG 100 connected handset Step 1 Right cl...

Страница 31: ...Step 2 Enter the desired speed dial number e g 99 as shown below and press the OK button Step 3 You will now see an indication that the Skype contact has a speed dial associated with them as shown bel...

Страница 32: ...ress 2 to conference the calls together see next section While on a regular phone call if you receive a Skype call you can see the Skype username on your telephone if it has alphanumeric CLID display...

Страница 33: ...h a PSTN call Similarly during an active PSTN call the user may press 1 to put current PSTN call on hold and get a VoIP dial tone to establish a Skype call You may then Press 1 to switch between activ...

Страница 34: ...your mobile phone It can also forward incoming telephone calls to a Skype or SkypeOut call Right click on the Skype Agent green telephone in the Windows System Tray and select configure as shown below...

Страница 35: ...35 Press the Call handling tab to see the Call handling parameters as shown below There are two kinds of Call handling Settings Incoming Internet calls Incoming PSTN calls...

Страница 36: ...t an outside line i e 9 In this case you would enter 9 16175551212 You may need to experiment with the number of commas to enter This is related to the time it takes the PBX to provide a dial tone aft...

Страница 37: ...lowing popup If the computer goes to sleep then toll bypass will not work To turn this feature off If the computer goes to sleep then toll bypass will not work To turn this feature off uncheck the Dis...

Страница 38: ...Skype User without the key as shown above or enter the SkypeOut number e g 0016175551212 change the Incoming PSTN calls settings First check the Call forward checkbox and then select the number of rin...

Страница 39: ...lowing popup If the computer goes to sleep then toll bypass will not work To turn this feature off If the computer goes to sleep then toll bypass will not work To turn this feature off uncheck the Dis...

Страница 40: ...VG 100 TAM can be used in conjunction with or independent of any VoIP voicemail service you may be subscribed to When you access the VG 100 TAM you will be able to access the VoIP service voicemail i...

Страница 41: ...IP service provider Voicemail The IVR system can be accessed from the local telephone handset connected to VG 100 as well as via calling in remotely explained in the Remote Administrative Access secti...

Страница 42: ...nnect with goodbye message Remote IVR Access In order to access the IVR remotely the Answering Machine OR Call forward option AND Enable administrative mode option must be set for the network Internet...

Страница 43: ...ther network This is referred to as toll bypass For example you can call in on the VoIP network and make a PSTN call or you can call in on the PSTN line and make a VoIP call In order to make a call si...

Страница 44: ...At the end of each message a trailing beep is played 8 At the end of the last messages a trailing beep beep beep is played 9 During the playing of current message and within 5 seconds following the en...

Страница 45: ...witching between a Skype call and a regular call call waiting and conference calling by running the VG 100 configuration Right click on the VG 100 agent and select Configure as shown below You will se...

Страница 46: ...dial number when making a VoIP call Example Press to get a VoIP dial tone speed dial number for example 77 to make a VoIP call Call Waiting Sequence 1 Press these keys during a call to switch between...

Страница 47: ...Ping Number 1 telephone number Check for and listen to Skype voicemail Repeat current message press 1 key Delete current message move to next press 2 key Keep current message move to next press 3 key...

Страница 48: ...a New Version When you install a new version of VG 100 software at the end you will see a slightly different Skype warning message as shown below Select Allow this program to use Skype and press OK a...

Страница 49: ...49 Uninstall Step 1 Click Start All Programs Uniden VG 100 VoIP Gateway Uninstall Step 2 Click Yes...

Страница 50: ...lick on the VG 100Agent green telephone in the system tray and select About You will see the VG 100Agent About screen below Common Fix If VG 100 was working OK and suddenly stops working properly e g...

Страница 51: ...perate properly VG 100 does not appear to be responding to incoming calls There are several reasons why VG 100 may not function VG 100 may not work properly with some 4 wire multi line phones Make sur...

Страница 52: ...in the Windows System Tray Make sure the handset is connected to the phone jack on the VG 100 and not the line jack If the Skype application was terminated for any reason while the VG 100 agent was ru...

Страница 53: ...53 and then select Sound Devices as shown below...

Страница 54: ...that a telephone cable is plugged into the VG 100 jack and to the wall phone plug Make sure call forwarding is configured properly in the VG 100 Agent Configure Call forwarding tab Try to dial the tel...

Страница 55: ...rom working Skype Username does not display on telephone handset Make sure that your telephone has support for Caller ID name number display Note that some phones display numbers only and some phones...

Страница 56: ...urs after booting the system Bluetooth virtual audio device renames VG 100 virtual audio device in few locations of the operating system It renames VG 100 virtual audio device in sound and audio devic...

Страница 57: ...ng pin WrongPin Exit IVR Disconnect Thank you the call will disconnect GoodBye Configured to call forward Configured to Answering 1 End 1 1 End End Correct PIN 2 End 1 Wrong PIN Wrong PIN more Than ma...

Страница 58: ...en deleted VMDelNot 1 4 2 1 2 3 4 5 Local Handset Access VMSoftPhone To access the VoIP network voice mail please 3 Exit IVR soft phone VM 6 To listen to the locally recorded voice messages please pre...

Страница 59: ...are no more messages NoMoreMsg When no more End 3 6 3 Incoming PSTN 6 Incoming VoIP To record a greeting message please press 1 AMRecGM AMListenGM To listen to the current greeting message please pres...

Страница 60: ...rranty E Used in conjunction with any equipment or parts or as part of a system not manufactured by Uniden PARTS COVERED This warranty covers for one 1 year the VG 100 unit All accessories cables etc...

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