Symptom
The
status
LED won't
illuminate when the handset
is placed in the base.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
[ 38 ]
A D D I T I O N A L I N F O R M A T I O N
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Suggestion
•
Make sure the AC adapter is plugged into the base and wall outlet.
•
Make sure the handset is properly seated in the base.
•
Make sure the charging contacts on the handset and base are clean.
•
Make sure that the base antenna is in a vertical position.
•
Move the handset and/or base to a different location away from metal
objects or appliances and try again.
•
Press
channel
in the Talk mode to help eliminate background noise.
•
Make sure that the handset is not too far from the base.
•
Check both ends of the telephone line cord.
•
Make sure the AC adapter is plugged into the base and wall outlet.
•
Disconnect the AC adapter for a few minutes, then reconnect it.
•
Change the digital security code (See page 36).
•
Make sure that the handset is not too far from the base.
•
The battery pack may be weak. Charge the battery for 15-20 hours.
•
The handset may be too far from the base unit.
•
Place the base unit away from appliances or metal objects.
•
Change the digital security code (See page 36).
EXA2245 2/8/2 7:12 PM Page 38
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