55
56
T
roubleshooting
When you have this
problem...
Try...
A.handset.can.make.calls,.
but.it.doesn’t.ring.or.receive.
a.page.
Making.sure.the.ringer.isn’t.turned.off.(see.page.38).
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Severe.noise.interference.
Keeping.all.handsets.away.from.microwave.ovens,.computers,.wireless.LAN.
station,.remote.control.toys,.wireless.microphones,.alarm.systems,.intercoms,.
room monitors, fluorescent lights, and electrical appliances (see page 5).
Moving.the.base.to.another.location.or.turn.off.the.source.of.interference.
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The.Caller.ID.does.not.
display..
Checking.to.see.if.the.call.was.placed.through.a.switchboard.
Asking.your.telephone.company.to.verify.your.Caller.ID.service.is.current..There.
may.be.a.problem.with.your.Caller.ID.service.
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I.can’t.register.the.handset.at.
the.base.
Charging.the.battery.for.5.to.20.hours.
Resetting.the.handset.(see.page.57).
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The.handset.doesn’t.
communicate.with.other.
handsets..
Register.all.handsets.to.the.same.base,.and.then.select.the.same.base.on.all.
handsets.(see.page.24).
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I.can’t.join.the.conversation.
Checking.to.see.that.there.are.not.two.handsets.already.using.the.conference.
feature.(see.page.40).
Checking.to.see.that.another.handset.is.not.in.privacy.mode.(see.page.42).
Register.all.handsets.to.the.same.base,.and.then.select.the.same.base.on.all.
handsets.(see.page.24).
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The.answering.system.does.
not.work.
Checking.the.AC.adapter.connection.(see.page.7)..
Checking.to.see.if.the.answering.system.is.turned.on.(see.page.49).
Checking.to.see.that.the.message.record.time.is.not.set.to.announce.only.(see.
page.47).
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