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You can accept the notification by saying “
Fred Astaire, YES
”
if it is okay for your watch to
speak to you or by pressing the crown button if you would like your watch to remain silent.
If you do not respond to the notification, after 30 seconds your Kanega LTE watch continues to
the next screen automatically.
When the notification is accepted, the watch displays
“
Fall detected
” followed by
“
Press crown to cancel
.“ If you gave your watch permission to speak, it will say
“
I
think I detected a fall. I am contacting the operator. Press the crown button
once if you do not need help and I will cancel the call
.”
Holding the crown button for two (2) seconds calls an operator. Pressing the
crown button once quickly cancels the call.
YES, you have fallen and need assistance:
Press and hold the crown button for two (2) seconds to start an emergency call to the
operator immediately. See emergency call section 7.1 on page 14 for more
information on how to make an emergency call.
No, you did not fall or do not need assistance:
Press the crown button once or once the watch has finished speaking, say
“
NO
”.
The watch returns to the clock face and no further action is taken.
If the notification is ignored:
The watch attempts to get your attention by repeating the spoken instructions and
beeping periodically. If the notifications are ignored, your Kanega LTE watch
automatically calls the monitoring center operator to ensure your safety in the event
you are physically unable to respond to the fall detect alert and need assistance.
2 out of 3 times that people fall don’t need help.
If your Kanega LTE watch thinks you
have fallen, it quietly alerts you and waits before calling the monitoring center to avoid
the watch or the operator speaking at an inopportune time.
The Kanega LTE watch connects to your home Wi-Fi network. If the network changes,
such as the router name (SSID) or the password, contact Customer Success to provide
your updated information. Failure to update your information in a timely manner may
compromise the Kanega LTE
watch’s
functionality while in your home. The watch can
save multiple Wi-Fi networks.
Good Wi-Fi or cellular signal is important to be able to connect to the operator at the
monitoring center. If a good signal is not available in an emergency, the Kanega LTE
watch will let you know.
In this situation,
seek help through other means available to
you.
