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Ending an emergency call
Once you have spoken to the operator, press the crown button one (1) time to end the
call.
No connection available for an emergency call to connect to the operator
Since the Kanega LTE watch uses Wi-Fi and cell, it is rare that a call
won’t
connect to
an operator. If you are in a location with no cellular or Wi-Fi signal, and make an
emergency call, the watch informs you that it is experiencing delays connecting you to
an operator and ask you to move to another location, if possible.
After 3 minutes, the watch will tell you there is not a strong enough signal to connect to
the operator. Unless you cancel the call by pressing the crown button once the watch
will keep trying to connect until either there is a connection or the battery power
depletes.
The Kanega LTE watch has a built-in GPS and location detection technology and
communicates your location in an emergency.
Fall detection
The Kanega LTE watch contains special technology to automatically detect falls. No fall
detection is 100% accurate, including the Kanega LTE watch. The watch occasionally detects a
sudden movement that is not a fall. If there are movements that you consistently make that are
not falls, the Kanega LTE watch learns these are not falls
–
though this process may take
several months.
If the watch thinks you may have fallen, it discreetly alerts you with buzzes, and displays an
emergency icon and text. If you do not respond within the first 30 seconds, it beeps and
eventually calls the operator at the monitoring center to ensure your safety.
Fall detection communication
Once a suspected fall is detected, the Kanega LTE watch vibrates or buzzes three
(3) times to alert you it suspects a fall. This buzzing pattern repeats every six (6)
seconds alternating with the instructional text
, “
Press crown to continue
”
and an
emergency icon.
Responding to a fall detection notification
If you do not need assistance, you can decline the emergency notification pressing the crown
button and the Kanega LTE watch will return to the clock face.
