UMAX AstraCam 1800 Owner's Guide
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The computer model you are using.
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The printer and model that you are using (if applicable).
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The application software packages that you are using.
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Error codes or messages seen.
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A description of what you were doing at the time of the malfunction so
that the problem can be recreated.
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Other observations that may aid the technician in identifying the problem
and solution.
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When you call, please be in front of your computer. You will need to have
your camera and the computer turned on. Try to have as much information
about your problem as possible. This information allows the technician to
more effectively troubleshoot your problem.
