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Warranty Information
LIMITED WARRANTY
− Subject to the terms and conditions below,
UltraTech International, Inc. Jacksonville, Florida, warrants to its
original retail purchaser that new Tactical Welders sold after the
effective date of this limited warranty is free of defects in material and
workmanship at the time it is shipped by UltraTech.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABI-
LITY AND FITNESS.
Within the warranty time frames outlined herein, UltraTech will repair
or replace any warranted parts or components that fail due to such
defects in material or workmanship. UltraTech must be notified in writ-
ing within thirty (30) days of such defect or failure. Upon notification,
UltraTech will provide instructions on the warranty claim procedures
to be followed. Any warranty claim that is submitted must include a
detailed description of the fault and the troubleshooting steps taken
to identify failed components and the cause of their failure. UltraTech
shall honor warranty claims on warranted equipment listed below in
the event of such a failure within the warranty time periods. All war-
ranty time periods start on the delivery date of the Tactical Welder to
the original end-user purchaser, and not to exceed twelve months af-
ter the Tactical Welder is shipped to an UltraTech distributor.
1 Year Parts and Labor on the Tactical Welder, Part Number 5400. Ul-
traTech’s Limited Warranty shall not apply to: 1. Consumable compo-
nents; such as contact tips, contactors, or parts that fail due to nor-
mal wear. 2. Equipment that has been modified by any party other than
UltraTech, or equipment that has been improperly installed, improperly
operated or misused based upon industry standards, or equipment
which has not had reasonable and necessary maintenance, or equip-
ment which has been used for operation outside of the specifications
for the equipment.
ULTRATECH PRODUCTS ARE INTENDED FOR PURCHASE AND USE
BY COMMERCIAL/INDUSTRIAL USERS AND PERSONS TRAINED AND
EXPERIENCED IN THE USE AND MAINTENANCE OF WELDING EQUIPMENT.
In the event of a warranty claim covered by this warranty, the exclu-
sive remedies shall be, at UltraTech’s option: (1) repair; or (2) replace-
ment; or, where authorized in writing by UltraTech in appropriate cas-
es; or (3) payment of or credit for the purchase price (less reasonable
depreciation based upon actual use) upon return of the goods at
customer’s risk and expense. UltraTech’s option of repair or replace-
ment will be F.O.B., Factory in Boulder, Colorado or F.O.B. at any other
UltraTech authorized facility as determined by UltraTech. No compen-
sation or reimbursement for transportation costs of any kind will be
allowed.
TO THE EXTENT PERMITTED BY LAW, THE REMEDIES PROVIDED HERE-
IN ARE THE SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL
ULTRATECH BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFIT), WHETHER
BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY. ANY EXPRESS
WARRANTY NOT PROVIDED HEREIN AND ANY IMPLIED
WARRANTY, GUARANTY OR REPRESENTATION AS TO PERFORMANCE, AND
ANY REMEDY FOR BREACH OF CONTRACT TORT OR ANY OTHER LEGAL
THEORY WHICH, BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICA-
TION, OPERATION OF LAW, CUSTOM OF TRADE OR COURSE OF DEALING,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR PARTICULAR PURPOSE, WITH RESPECT TO ANY AND ALL EQUIPMENT
FURNISHED BY ULTRATECH IS EXCLUDED AND DISCLAIMED BY ULTRAT-
ECH.
Some states in the U.S.A. do not allow limitations of how long an im-
plied warranty lasts, or the exclusion of incidental, indirect, special or
consequential damages, so the above limitation or exclusion may not
apply to you. This warranty provides specific legal rights, and other
rights may be available, but may vary from state to state. In Canada,
legislation in some provinces provides for certain additional warran-
ties or remedies other than as stated herein, and to the extent that
they may not be waived, the limitations and exclusions set out above
may not apply. This Limited Warranty provides specific legal rights, and
other rights may be available, but may vary from province to province.
Warranty Questions? Call 1-800-353-1611 or 904-292-1611 or email us at
[email protected].
RESTOCKING FEE
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A 15% fee is charged on all returns and a credit will be
issued, provided: (a) the customer prepays the return freight cost*; (b) prod-
uct is received in a clean, unused condition, able to be resold without exten-
sive cleaning or repackaging; (c) the product is received at our designated
location or the location indicated on the RMA 90 days or less from date the
end user received the product from UltraTech or its distributor; the product is
shipped in its original packaging and shipped according to applicable ship-
ping standards for the hazardous nature of the lithium ion batteries. UltraTech
reserves the right to refuse a return if any of these conditions are not met.
* IMPORTANT NOTE: Because of the size of the Tactical Welder’s battery, it
must be shipped in accordance with hazardous material (HAZMAT) regula-
tions. Please contact us for more information on the requirements.
This Restocking Fee Policy is expressly in lieu of all other UltraTech
Restocking Fee Policies.
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