Visible through the front grille of the STRATOS™ Inspire is a single LED. This indicates 2 statuses:
If the red LED is showing, disconnect both power and USB cables from the STRATOS™ Inspire, wait 10-15
minutes to allow it to cool, then re-connect and try again. If there is no response from the unit, contact
Ultrahaptics or the vendor from whom you purchased the unit.
If there is no LED showing, restart the demo or Ultrahaptics software, and try again. If this doesn’t work,
turn the power to the STRATOS™ Inspire off, wait a few seconds and reboot.
First, check that the correct Leap Motion® SDK for your platform is installed, and that the Leap Motion®
service is running. The Leap Motion® icon should appear in the Windows System Tray or Mac OS Status
Menu. When connected and tracking this should turn green. If not, click “Resume Tracking” (you may need
to wait a few minutes after reconnecting).
Restart the software. If that doesn’t work, reboot the STRATOS™ inspire by cycling the power. If the array is
not detected, contact Ultrahaptics or the vendor from whom you purchased the unit.
More troubleshooting advice can be found at the Ultrahaptics developer site at
The following can be downloaded from the Ultrahaptics developer site at
https://developer.ultrahaptics.
:
CAD files
•
dxf & pdf front panel cutter guide
•
dxf & pdf mounting hole positions
•
dxf & pdf dimensioned image
•
STEP file of the product
Documentation
•
Installation template
•
User guide
•
Product brief
LED
Product status
Green on power-up, then off
OK
Constant red
Overheat or electronics failure
http://ultrahaptics.com/patents
| UH-002353-TC Issue 3 - Stratos Inspire Integration Guide
