command; that is, the feedback is passive and not actively reported.
After the above error occurs, the robotic arm will stop working
immediately and discard the Control Box cache command. Users need to
clear these errors manually to allow normal operation. Please re-adjust
the motion planning of the robotic arm according to the reported error
message.
Software Error
Code
Error Handling
C1
The Emergency Stop Button on the Control Box is Pushed in to Stop
please release the Emergency Stop Button, and then click "Enable Robot"
C2
The Emergency IO of the Control Box is triggered
Please ground the 2 EIs of the Control Box, and then click "Enable
Robot".
C3
The Emergency Stop Button of the Three-state Switch is pressed
Please release the Emergency Stop Button of the Three-state Switch, and
then click "Enable Robot".
C11-C17
Power on again.
C19
End Module Communication Error
Please check whether gripper is installed and the baud rate setting is
correct.
C21
Kinematic Error
(xArm 6, xArm 7 or Lite 6)Please re-plan the path.
(xArm 5) Please long-press the "Aligning the Hand" or long-press the
"Zero Position" button to level the end flange of the robot before
moving.(xArm 5) Please long-press the "Aligning the Hand" or long-press
the "Zero Position" button to level the end flange of the robot before
moving.
C22
Self-collision Error
The robot is about to collide with itself. Please re-plan the path. If
the robot reports the self-collision error continually, please go to the
"Live Control" page to turn on the "Manual Mode" and drag the robotic
back to the normal area.
C23
Joints Angle Exceed Limit
Please go to the "Live Control" page and press the "ZERO POSITION" button
to let the robot back to the zero position.
C24
Speed Exceeds Limit
Please check if the robot is out of working range, or reduce the speed
and acceleration values.
C25
Planning Error
Please re-plan the path or reduce the speed.
C26
Linux RT Error
Please contact technical support.