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. Contact Us
WeChat official of UBTECH Service (scan the QR code to follow the official)
. Warranty Services
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(1) Warranty Policy
1. If the product has a non-human performance failure that is in line with the
Performance
Failure Table of the Ulyte
, within 30 natural days from the date of purchase.you can enjoy
repair, replacement and refund services for free after detection and confirmation by UBTECH
after-sales service center.
2. If the device has a non-human performance failure that is in line with the Performance
Failure Table of the Ulyte within 12 months from the date of purchase, you can enjoy repair
services for free after detection and confirmation by UBTECH after-sales service center.
Notes: Please supply a complete set of items for return and exchange of Ulyte, including a
complete set of packing boxes, the device and all of its spare parts, gifts (if any), etc.
(2) Performance Failure Table of Ulyte
Product Name
Performance Failure List
Ulyte
The device cannot turn on or turn off normally
The buttons and screen are inoperable and unresponsive.
Unable to use the camera shooting and video record functions
The stabilizer is unbalanced and unable to function properly
The product cannot charge properly
Obvious manufacturing defects are found when the device is not in use
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3
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Warranty Period
Product Type
Warranty Period
Ulyte 12
months
Accessories such as USB cable, hand
No warranty period
