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UniFi ® VoIP Phone User Guide
Ubiquiti Networks, Inc.
Appendix E: Warranty
Appendix E: Warranty
Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”)
warrants that the product(s) furnished hereunder (the
“Product(s)”) shall be free from defects in material and
workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use
and operation. UBIQUITI NETWORKS’ sole and exclusive
obligation and liability under the foregoing warranty
shall be for UBIQUITI NETWORKS, at its discretion, to
repair or replace any Product that fails to conform to the
above warranty during the above warranty period. The
expense of removal and reinstallation of any Product is
not included in this warranty. The warranty period of any
repaired or replaced Product shall not extend beyond its
original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an addition
made thereto, except by Ubiquiti Networks, or
Ubiquiti Networks’ authorized representatives, or as
approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in
any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence,
abnormal physical, electromagnetic or electrical
stress, including lightning strikes, or accident;
(V) has been damaged or impaired as a result of using
third party firmware;
(VI) has no original Ubiquiti MAC label, or is missing any
other original Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of
issuance of the RMA.
In addition, the above warranty shall apply only if: the
product has been properly installed and used at all times
in accordance, and in all material respects, with the
applicable Product documentation; all Ethernet cabling
runs use CAT5 (or above), and for outdoor installations,
shielded Ethernet cabling is used, and for indoor
installations, indoor cabling requirements are followed.
Returns
No Products will be accepted for replacement or repair
without obtaining a Return Materials Authorization (RMA)
number from UBIQUITI NETWORKS during the warranty
period, and the Products being received at UBIQUITI
NETWORKS’ facility freight prepaid in accordance with the
RMA process of UBIQUITI NETWORKS. Products returned
without an RMA number will not be processed and will be
returned freight collect or subject to disposal. Information
on the RMA process and obtaining an RMA number can be
found at:
www.ubnt.com/support/warranty .
Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED
HEREIN, UBIQUITI NETWORKS, ITS AFFILIATES, AND ITS
AND THEIR THIRD PARTY DATA, SERVICE, SOFTWARE AND
HARDWARE PROVIDERS HEREBY DISCLAIM AND MAKE
NO OTHER REPRESENTATION OR WARRANTY OF ANY
KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING,
BUT NOT LIMITED TO, REPRESENTATIONS, GUARANTEES,
OR WARRANTIES OF MERCHANTABILITY, ACCURACY,
QUALITY OF SERVICE OR RESULTS, AVAILABILITY,
SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET
ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT AND ANY WARRANTIES ARISING
FROM ANY COURSE OF DEALING, USAGE OR TRADE
PRACTICE IN CONNECTION WITH SUCH PRODUCTS
AND SERVICES. BUYER ACKNOWLEDGES THAT NEITHER
UBIQUITI NETWORKS NOR ITS THIRD PARTY PROVIDERS
CONTROL BUYER’S EQUIPMENT OR THE TRANSFER OF
DATA OVER COMMUNICATIONS FACILITIES, INCLUDING
THE INTERNET, AND THAT THE PRODUCTS AND SERVICES
MAY BE SUBJECT TO LIMITATIONS, INTERRUPTIONS,
DELAYS, CANCELLATIONS AND OTHER PROBLEMS
INHERENT IN THE USE OF COMMUNICATIONS FACILITIES.
UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR
THIRD PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY
INTERRUPTIONS, DELAYS, CANCELLATIONS, DELIVERY
FAILURES, DATA LOSS, CONTENT CORRUPTION, PACKET
LOSS, OR OTHER DAMAGE RESULTING FROM ANY OF THE
FOREGOING. In addition, UBIQUITI NETWORKS does not
warrant that the operation of the Products will be error-
free or that operation will be uninterrupted. In no event
shall UBIQUITI NETWORKS be responsible for damages
or claims of any nature or description relating to system
performance, including coverage, buyer’s selection of
products (including the Products) for buyer’s application
and/or failure of products (including the Products) to meet
government or regulatory requirements.
Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO
EVENT WILL UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR
SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING LOST
PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING
OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF
USE OF THE PRODUCT, WHETHER BASED IN WARRANTY,
CONTRACT, TORT OR OTHER LEGAL THEORY, AND
WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.