U-Line Service
4
General Information
Serial Number
The serial number is divided into four segments. A typical serial
number is 0914997-11-0005.
1214997-08-0005
Year
Month
Factory
Use Only
Factory
Use Only
The first two digits of the first segment, 09, represents the year the
unit was made.
The next four/five digits of the first segment, 14997, is a factory
internal control number used at U-Line Corporation.
The next two digit segment, 11, represents the month the unit was
made.
The last four digit segment, XXXX, is a factory internal control
number used at U-Line Corporation.
Replacement Parts
How to Order Replacement Parts
In order to purchase parts from U-Line directly, you must have a
current re-sale certificate on file. Please go to u-line.com to find a
local parts distributor.
1. Refer to Service Parts and locate the illustration(s) for the model
you are servicing.
2. Locate the desired part to be serviced and note the item number
assigned to it.
3. Locate the item number within the parts list. Note the full
description and the corresponding part number. If this is for a
warranty unit, indicate and record the model and serial numbers.
4. When ordering parts, it will be necessary to supply Model
Number, Serial Number, Part Number, Part Description and in
some cases Color or Voltage.
All warranty parts will be shipped at no charge as long as warranty
status has been confirmed. If we require that a part be returned to
U-Line, you will be informed at the time the order is placed. It will be
noted on your packing list if we require you to return a part or if you
may field scrap it. If U-Line requires a defective part to be returned, a
prepaid shipping label will be included with your new replacement
part. When returning parts enclose a copy of your packing list and a
copy of your labor claim, showing the model and serial number, and
tag or label the part with the nature of the defect.
Our warranty records may not match the customer’s information. In
this case, a proof of purchase will be required. If you do not have the
proof of purchase at the time the order is placed, the part will be
sent net 15 days, charged to a Visa or Master Card if you don't have
an open account with U-Line Corporation. When the proof of
purchase is provided, we will credit your account.
5. Parts may be ordered on-line, by FAX or phone:
u-lineservice.com
FAX Number 1-414-354-7905
Phone Number 1-414-354-0300 or 1-800-779-2547
REPLACEMENT PARTS:
Use only genuine U-Line replacement
parts. The use of non-U-Line parts can reduce ice rate, cause water
to overflow from ice maker mold, damage the unit, and can void the
warranty.
