Tyro Mobile EFTPOS machine Скачать руководство пользователя страница 8

Dynamic Surcharging 

With the Dynamic Surcharging feature, you can apply 
a surcharge to most customer card transactions with 
confidence. It automatically applies your configured 
surcharge so you can recover part or all of your costs of 
accepting card payments fees easily. To find out more  
about Dynamic Surcharging, how to enable it via the 
Tyro Portal and to download editable signage so you can 
clearly communicate your surcharge rates to customers,  
visit 

tyro .com/surcharging

Tipping  

With a discreet tipping feature, including dollar amount 
and percentage tipping, it’s never been easier for 
customers to reward you and your staff. 

Pay@Table*

Let customers pay at the table by bringing up their  
bill through your mobile EFTPOS machine instead  
of at the counter. 

*Pay@Table is only available for integrated customers  

where the POS supports the integration.

To discuss or enable any of the EFTPOS features listed below, 
call our Customer Support team on 1300 00 TYRO (8976). 

EFTPOS features

MOTO1

Subject to approval of MOTO you can process 
transactions over the phone. You will be required to 
enter in the Credit Card Number, Expiry Date, and CVV 
(Telephone Orders only). Note: MOTO can only be used 
for credit cards – eftpos cards will be rejected.  

1 MOTO transaction options are subject to approval.  

The risk of MOTO Transactions resides with the merchant,  

not the bank/acquirer or the cardholder. For further information 

about MOTO Transactions refer to tyro.com/terms-and-conditions 

and Tyro’s Chargebacks and Disputes Guide at  

tyro.com/blog/chargebacks-disputes-guide/.

Pre-authorisations 

Place a hold over funds in a cardholder’s credit card 
account. Once the transaction is completed, the funds 
are transferred from the cardholder’s account and settled 
to your bank account.  
Note: the card needs to be physically present and  
cannot be processed via MOTO.

Cash out 

Give your customers the option to get cash  
out when paying for their purchase.

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EFTPOS features

Tyro Mobile EFTPOS machine user guide 

Содержание Mobile EFTPOS machine

Страница 1: ...Mobile EFTPOS machine User guide...

Страница 2: ...ring your POS PMS with your EFTPOS machine 11 Start transacting 12 EFTPOS features available on request 14 Cleaning your EFTPOS machine 16 Troubleshooting 17 Rebooting your EFTPOS machine 17 Switching...

Страница 3: ...and we will sometimes refer to your MID s in communications and service updates It s important you keep your contact details with Tyro updated so we can make sure you have the information you need to...

Страница 4: ...e enter your new Admin Password this needs to be four numbers no sequences eg 1234 or repetitions eg 4444 are accepted For more information on passwords see next page 4 This will give you access to th...

Страница 5: ...ess where the passwords have been emailed to will show on the screen Tyro Portal When you log in to the Tyro Portal you can view your EFTPOS transactional reports and insights to help you run your bus...

Страница 6: ...transactions and or Medicare Easyclaim your EFTPOS machine must be paired with your Point of Sale POS or Practice Management Software PMS To pair your EFTPOS machine follow these steps 1 Press Menu 2...

Страница 7: ...t program with Tyro For more information on this go to help tyro com Alipay and UnionPay acceptance available in store through your Tyro EFTPOS Facility subject to eligibility Processing a refund When...

Страница 8: ...eatures listed below call our Customer Support team on 1300 00 TYRO 8976 EFTPOS features MOTO1 Subject to approval of MOTO you can process transactions over the phone You will be required to enter in...

Страница 9: ...eps below Press Menu Select Network and Diagnostics Select 3G 4G or WiFi Troubleshooting It s important to regularly clean your EFTPOS machine to avoid germs and maintain its hygiene To do this Use th...

Страница 10: ...t matching purchase 69 MOTO not allowed 83 Contactless not allowed 87 Cash out not allowed 01 Refer to card issuer 02 Refer to card issuer 03 Invalid Merchant ID 04 Call issuer 05 Refer to card issuer...

Страница 11: ...Australian based Customer Support available 24 7 365 days a year Call 1300 00 TYRO 8976 260721...

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