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Handy information

  As part of the process you will be assigned and emailed a 

Merchant ID number (MID)*

  Note: You may have been assigned multiple MIDs, depending 

on the requirements of your business and EFTPOS machine. 
Examples include if you have more than one trading location, or 
wish to settle different machines to different bank accounts 

  MIDs are unique identifiers for your EFTPOS machine/s with Tyro 

We suggest you note them down here for future reference

  

MID                                                                      

  

MID                                                                      

  We will ask you for your MID when you call our Customer Support 

line, when ordering paper rolls, and we will sometimes refer to 
your MID/s in communications and service updates 

It’s important you keep your contact details with Tyro  
updated, so we can make sure you have the information you 
need to keep your EFTPOS machine running smoothly .

*Please note, when calling 1300 00 TYRO (8976) for assistance with your 

EFTPOS machine, ID checks may be performed dependent on the nature  

of the enquiry. 

The first step is  

to activate your  

EFTPOS machine . 

Call 1300 00 TYRO (8976)   

to speak to our  

Australian-based 

Customer Support  

team available 24/7,  

365 days a year .

Please quote your business 
trading name and the serial 
number located on the bottom 
of the EFTPOS machine.  
The serial number is a  
7 digit alphanumeric  
code eg. AAA2222.

5

4

Tyro Mobile EFTPOS machine user guide 

Содержание Mobile EFTPOS machine

Страница 1: ...Mobile EFTPOS machine User guide...

Страница 2: ...ring your POS PMS with your EFTPOS machine 11 Start transacting 12 EFTPOS features available on request 14 Cleaning your EFTPOS machine 16 Troubleshooting 17 Rebooting your EFTPOS machine 17 Switching...

Страница 3: ...and we will sometimes refer to your MID s in communications and service updates It s important you keep your contact details with Tyro updated so we can make sure you have the information you need to...

Страница 4: ...e enter your new Admin Password this needs to be four numbers no sequences eg 1234 or repetitions eg 4444 are accepted For more information on passwords see next page 4 This will give you access to th...

Страница 5: ...ess where the passwords have been emailed to will show on the screen Tyro Portal When you log in to the Tyro Portal you can view your EFTPOS transactional reports and insights to help you run your bus...

Страница 6: ...transactions and or Medicare Easyclaim your EFTPOS machine must be paired with your Point of Sale POS or Practice Management Software PMS To pair your EFTPOS machine follow these steps 1 Press Menu 2...

Страница 7: ...t program with Tyro For more information on this go to help tyro com Alipay and UnionPay acceptance available in store through your Tyro EFTPOS Facility subject to eligibility Processing a refund When...

Страница 8: ...eatures listed below call our Customer Support team on 1300 00 TYRO 8976 EFTPOS features MOTO1 Subject to approval of MOTO you can process transactions over the phone You will be required to enter in...

Страница 9: ...eps below Press Menu Select Network and Diagnostics Select 3G 4G or WiFi Troubleshooting It s important to regularly clean your EFTPOS machine to avoid germs and maintain its hygiene To do this Use th...

Страница 10: ...t matching purchase 69 MOTO not allowed 83 Contactless not allowed 87 Cash out not allowed 01 Refer to card issuer 02 Refer to card issuer 03 Invalid Merchant ID 04 Call issuer 05 Refer to card issuer...

Страница 11: ...Australian based Customer Support available 24 7 365 days a year Call 1300 00 TYRO 8976 260721...

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