Handy information
• As part of the process you will be assigned and emailed a
Merchant ID number (MID)*
• Note: You may have been assigned multiple MIDs, depending
on the requirements of your business and EFTPOS machine.
Examples include if you have more than one trading location, or
wish to settle different machines to different bank accounts
• MIDs are unique identifiers for your EFTPOS machine/s with Tyro
We suggest you note them down here for future reference
MID
MID
• We will ask you for your MID when you call our Customer Support
line, when ordering paper rolls, and we will sometimes refer to
your MID/s in communications and service updates
It’s important you keep your contact details with Tyro
updated, so we can make sure you have the information you
need to keep your EFTPOS machine running smoothly .
*Please note, when calling 1300 00 TYRO (8976) for assistance with your
EFTPOS machine, ID checks may be performed dependent on the nature
of the enquiry.
The first step is
to activate your
EFTPOS machine .
Call 1300 00 TYRO (8976)
to speak to our
Australian-based
Customer Support
team available 24/7,
365 days a year .
Please quote your business
trading name and the serial
number located on the bottom
of the EFTPOS machine.
The serial number is a
7 digit alphanumeric
code eg. AAA2222.
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Tyro Mobile EFTPOS machine user guide