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Troubleshooting
memo
T
roubleshooting
Symptoms
Checkpoints
Check period ofuse.
MeasurestobeTaken
Rununit for one minute,draining stagnant
water.
AbnormalTaste
Check filter for replacementtime.
Replace filter.
Checkifvalveon watersupplyis closed.
OpenValve.
Check if hose is bent or folded.
Stretch out hose.
Water OutflowChange
Check ifflow ratesare low.
(less than 14/min.)
Contact us to install waterpump.
Check if watersupply is cut ou or if the
watersupply line is frozen.
Waituntil watercomes out of the water
supply pipe.
Check filters forclog.
Change filter.
Check water forsolidity.
Water quality varies byregion.
Incorrect pH levels
Check flow ratesfor higher levels.
Reduce amount of raw water.
Check if amount of drained wateris
small.
Contact us. Request after-salesservice.
Filter replacementicon
remains“on”even
after
Check if the filter flow rate is initiated.
Initialize filter flow rate.
(System setting mode.)
or Request service
filter has beenreplaced
Unit stops during use.
Check if the operating time exceeds
15 min.
※
Turbo : 5 min
Unit stops automatically after 15 min.
Unit leaks.
Check filter for propermounting.
Unplug unit. Contactus.
Check other areas ofunit.
Settlement in extracted water.
Check for excessive calcium in source
water.
Contact usfor additional filter.
Only purified water is extracted.
Check if flow rate is high. (5kgf/cm 2or
faster.)
Contact us to install a pressure reducing
valve.
Check if amount of working water
exceeds 304.
TheUnit
doesn’t
not operate
in cleaningmode.
Theunitreturns tonormalafterperforming
auto cleaning for 15 seconds.
Check if operating time exceeds 24 hrs.
Check if cleaning icon is pressed.
The screen turnsou.
Check ifnon-operating time
exceeds 10 minutes.
Whennon-using the unit for
10 minutes,it changes to the ECO mode
automatically. The unit returns to
normal aftertouching the screen.
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