R 166202 | Rev. D | Page 12 of 13
www.tvilight.com
Getting started
1. Ensure that the device is pre-registered through Tvilight Scan & Go App
2. Ensure that the device is installed properly as per the steps mentioned
previously
3. Turn ON the power
4. The device starts to initialize, and the red LED (visible inside the device
window) will flash (blink). Blinking Red LED is a good sign; it shows the
device is alive.
5. The device tries to register to the local telecom network and the green LED
will flash. It may take several minutes. First time sim card connectivity can
take between 30 minutes to 8 hours depending on your country and the
OLC location. So, please have patience!!
6. The device should now be online on CMS and the green LED will turn to
solid green. The device should now be online on CMS
7. Use your login (same as Scan & Go app) or other user account provided by
Tvilight Support Desk to login to the CityManager CMS (https://tvilight.io/)
8. You are ready and connected. Enjoy energy savings and smart
maintenance notifications!
LED status
Blinking Red
Device running normally
Solid Green
Connected to Server
Troubleshooting
1. If the Red LED (inside the small window) does not blink
This can be due to lack of power:
1. Please ensure to turn ON power from the circuit breaker.
2. Please check if the streetlight luminaire is working.
3. Check if the wires are properly connected.
4. Ensure that the device is locked/ properly connected on the Zhaga
receptacle