10
Troubleshooting
If you encounter problems when using this multi cooker, check the following points before
requesting service. If you cannot solve the problem, contact the service center in your country.
Problem
Solution
The light on the button
does not go on.
There is a connection problem. Check if the power cord is connected to the
cooker properly and if the plug is inserted firmly into the power outlet
The light is defective. Take the appliance to service center to check.
The rice is not
cooked.
There is not enough water. Add water according to the scale on the inside of
the inner pot.
You did not press the start button (Start) to start cooking.
Make sure that there is no foreign residue on the heating element and the
outside of the inner pot before switching the multi cooker on.
The heating element is damaged, or the inner pot is deformed. Take the
cooker to service center to check .
The rice is scorched.
You have not rinse the rice properly. Rinse the rice until the water runs clear.
You did not choose the correct function for cooking.
Water spills out of the
multi cooker during
cooking
Make sure that you add water to the level indicated on the scale inside the
inner pot that corresponds to the number of cups of rice used.
Make sure the water does not exceed the first level (as max)on the scale , as
this may cause the appliance to overflow during cooking.
Food smells bad after
cooking
Clean the inner pot with some washing detergent and warm water
After cooking, make sure the steam outlet , inner lid and silicone, inner pot
are cleaned thoroughly.
Error message (E1, E2,
E3, or E4) appears on
the display.
There is malfunction in your multicooker. Take the appliance to service center
authorized to check.
Environment
Do not throw away the appliance with normal household waste at the end of its life, but hand it
in at an official collection point for recycling. By doing this, you can help to preserve the
environment.
