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A. Product subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
B. Product whose mechanical serial number or electronic serial number has been
removed, altered or defaced.
C. Damage from exposure to moisture, humidity, excessive temperatures or extreme
environmental conditions;
D. Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
E. Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts;
F. Product damaged from external causes such as fire, flooding, dirt,
sand, weather conditions, battery leakage, blown fuse, theft or improper usage of
any electrical source.
G. Product subjected to unauthorized modifications to the software of the product or
to the product itself;
H. Product subjected to the unauthorized opening or repair of the product,
I. Product subjected to hacking, password-mining, jail breaking, the unlocking of the
boot loader using the fast boot program or the tampering with or short-circuiting of
the battery;
J. Product that has been modified to alter functionality or capability of the product
without the written permission of the Company.
The Company disclaims liability for removal or reinstallation of the product, for
geographic coverage, for inadequate signal reception by the antenna or for
communications range or operation of the cellular system as a whole.
When sending your wireless device to Q1, LLC for repair or service, please note that
any personal data or software stored on the device may be inadvertently erased or
altered. Therefore, we strongly recommend you make a back up copy of all data and
software contained on your device before submitting it for repair or service. This
includes all contact lists, downloads (i.e. third-party software applications, ringtones,
games and graphics) and any other data added to your device. In addition, if your
wireless device utilizes a SIM or Multimedia card, please remove the card before
submitting the device and store for later use when your device is returned, Q1, LLC is
not responsible for and does not guarantee restoration of any third-party software,
personal information or memory data contained in, stored on, or integrated with any
wireless device, whether under warranty or not, returned to Q1, LLC for repair or
service.