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Tunstall Communicall Vi IP, Руководство пользователя для менеджера

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1. Introduction

 

Communicall Vi IP is the latest generation communication system for grouped housing 
developments. It supports individually tailored telecare for residents and provides highly 
flexible call routing options for alarm calls. 

This user guide is designed to help Scheme Managers to understand and operate the basic 
operational features of Communicall Vi IP for the different system versions. 

The system consists of a number of parts as detailed in the following text: - 

Control Unit 

The Control Unit (CU) performs the central control functions of the system. The unit also 
incorporates a backup power supply that will keep the system operational, in the event of a 
failure of the mains supply. 

System Control Panel (SCP)

 

The System Control Panel (SCP) allows the user to perform certain system configuration 
tasks. The SCP user interface is menu driven, with illuminated keys indicating available user 
options.  

Resident  IP Room Unit 

This is a touch screen telephone that is placed within the residents property. The telephone is 
the device that provides audio communication between the staff DECT handset and the 
resident in an emergency call situation. Further details can be found in the Resident User 
Guide. 

Speech Module 

Communicall Vi speech modules may be fitted in communal areas of the building. This is to 
allow visitors or residents to raise alarms when not within their property if they do not have a 
personal radio device. 

Door Entry System 

Door Panels are usually fitted at the main entrance doors to a site. Visitors can make a call 
direct to residents (handled on IP Room Unit) or to on-site staff via the DECT handset. 
Access control (fob system) is usually incorporated into the door entry system. 

Telecare Receivers 

Receivers are fitted around the building to provide coverage for radio devices, e.g. personal 
radio triggers. 

Remote web browser programming 

The Communicall Vi IP web browser enables more complex system settings to be configured 
remotely and provides the ability to configure settings on a per resident basis. See the web 
browser section of this guide for detailed instructions on how to use the web browser. 

 

 

 

 

Содержание Communicall Vi IP

Страница 1: ...D9507043B1 Communicall Vi IP Manager User Guide...

Страница 2: ...ns 10 Change Site Status 10 Main Menu 11 Call Menu 11 Trigger Menu 12 Settings Menu 14 Advanced Menu 15 Access Fobs 16 Web Browser 19 Login 19 Navigation 19 Users 21 Residents 21 Inactivity Feature 22...

Страница 3: ...that is placed within the residents property The telephone is the device that provides audio communication between the staff DECT handset and the resident in an emergency call situation Further detail...

Страница 4: ...eason The CU control panel and instructions for turning the unit on are described below Turning the Control Unit on The control unit has two controls a mains power switch and a battery in circuit swit...

Страница 5: ...setting up The IP room Unit provides an audio channel when the resident raises an alarm call The IP Room Unit can also be used by the resident for free resident to resident telephone calls Calls from...

Страница 6: ...pullcord The alarm button when in an idle state can be set by the installer to be illuminated to help users locate the button in the dark The modules can be orientated in landscape or portrait the ori...

Страница 7: ...or 15 hours active talk time The handset has numerous personalisation options these are explained in further detail in the handsets user guide Turning the Handset On or Off ON Press the key for 1 2 s...

Страница 8: ...or name depending on how your system is configured Before selecting the call take note of the caller in case you need to visit the property When the alarm message is presented on the display of the h...

Страница 9: ...he DECT phone Take the phone off hook by pressing then dial the system number 6098 Listen to the message it will ask you to enter the resident number followed by Press 2 followed by Listen to message...

Страница 10: ...cessary to press the star key to unlock the SCP 23 59 01 07 2016 On Site To Unlock Figure A 1 Standby Screen Initial Screen 23 59 01 07 2016 Menu On Site Figure A 2 Initial Screen After unlocking the...

Страница 11: ...ows the user to change date time site status and turn keypad beeps on or off Access Ctl Access Control allows the addition and removal of access fobs Advanced Allows the user to go to a Restart or the...

Страница 12: ...rs Menu screen provides a shortcut to the Resident ID option Resident ID Resident Lookup Exit Figure A 8 Trigger Menu Viewing and deleting triggers Once a resident has been selected the user will be p...

Страница 13: ...the system which may take several seconds the trigger number and type will appear Pressing the illuminated key by Location displays a list of Location codes and descriptions which can be assigned to t...

Страница 14: ...o the main menu For the time and date edit screens Fig A 14 numeric keys allow input Delete deletes the previous number and OK updates the system time and returns the user to the Settings Menu If the...

Страница 15: ...everal minutes Shutdown This option allows the user to shut down the system it should only be used when a Tunstall engineer instructs the user to do so Backup DB Allows the user to backup the system d...

Страница 16: ...t does not require any maintenance or batteries Adding a fob All fobs that are added to the system are assigned via the SCP If the SCP shows Press to unlock press the key or select Menu using the keys...

Страница 17: ...ription is entered press OK Description _ _ _ _ _ Group OK Exit Now we must assign the fob to a group The group the fob is assigned to decides which doors the fob can release The groups are pre set at...

Страница 18: ...u Settings Access Ctl Exit Now select Delete Device Add Device Delete Device Settings Exit Once Delete Device has been selected enter the numeric ID of the fob that needs to be deleted using the keypa...

Страница 19: ...nstaller into your web browser see below We recommend that you keep a record of the IP address in the space provided below The IP address is _ _ _ _ _ _ _ _ _ _ _ _ To login enter your username and pa...

Страница 20: ...r offsite Scheme managers shows the scheme managers assigned to the scheme to view more details click on the individual scheme managers see Scheme Managers section Control Centres lists the monitoring...

Страница 21: ...lect Residents tab provides detailed information on each resident within the scheme including their ID name address features enabled on the speech module and any radio triggers assigned to them To vie...

Страница 22: ...if the resident is inactive for any 45 minute period elapsed time between 6am 10am and any 30 minute period between 6pm 10pm Note inactivity periods should not overlap How Inactivity works For this e...

Страница 23: ...k the Save button This is all that is required for the resident to appear in the Activity list The time the list shown above is reset is controlled by the Automatic Reset Time Use the drop down boxes...

Страница 24: ...ger Select the resident form the residents list checking each box enables calls from the particular door to be routed directly to the resident s IP Room Unit A list of the door panels on the scheme is...

Страница 25: ...he save icon in the resident information box after adding or amending any details associated with an individual resident Note If a radio trigger has already been added to a resident via the SCP then t...

Страница 26: ...ials Quick Dials enables the scheme manager to quickly call other schemes or a remote phone using the System Control Panel The quick dials are simply set up by entering the description and telephone n...

Страница 27: ...s authorised and the times and days during which the tradesman should have access see example below Click Save to save the tradesman s details Dedicated trigger the tradesman must carry this trigger w...

Страница 28: ...4 System Information Access Group Log Group Doors Belonging to this Group 1 2 3 4 5 6 7 Resident Information Resident ID Phone Number Dwelling Fob ID Broadcast Zone 001 2001 Flat 1 1 002 2002 Flat 2...

Страница 29: ...29 Resident ID Phone Number Dwelling Fob ID Broadcast Zone...

Страница 30: ...30 Resident ID Phone Number Dwelling Fob ID Broadcast Zone...

Страница 31: ...31 Resident ID Phone Number Dwelling Fob ID Broadcast Zone...

Страница 32: ...t of the Communicall system is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following address www tunstall co uk approvals Our policy o...

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