TO ALL ORIGINAL PURCHASERS OF THIS PRODUCT
LIFETIME WARRANTY
Tuff Spas™ warrants the entire Spa Shell and Hard Cover surface against water loss and structural integrity due to defects in the spa for
Lifetime. For original purchaser only, warranty is non-transferable.
3- YEAR EQUIPMENT WARRANTY
The Original Manufacturers provide limited warranties on the “Topside” Controls, Heater, Master Control center, and Pump for 3 years
from date of manufacturing. See terms and conditions in separate manufacture documents.
1- YEAR PARTS WARRANTY
The Original Manufacturers provide limited warranties on all Plumbing and Fittings, Wiring, Cords, GFCI, Jets, Hard Cover Arm Bars,
Vinyl Spa Covers, Pillows, Hard Cover Gaskets & Straps, and other non-electrical mechanical parts for 1 year. The ozone is also covered
for 1 year. See terms and conditions in separate manufacture documents.
1- YEAR LABOR WARRANTY
Tuff Spas™ warrants all the labor involved with manufacturing defects for 1 year from date of purchase. This does not include electrical
issues, ozone systems, issues with air locks or other issues that do not arise from defects in manufacturing. In some cases, the servicing
dealer may charge you a reasonable repairperson travel/service charge that is not covered by this warranty. Please contact the dealer for
information regarding any such charges.
PERFORMANCE
OF
WARRANTY
Tuff Spas™ shall repair or replace (at our option) warranted product if it fails or becomes defective during the warranty period. To obtain service in the
event of a defect covered by this Warranty, contact your Tuff Spas™ dealer or Tuff Spas™ as soon as possible and take appropriate precautions to prevent
further damage to your spa. Tuff Spas™ or a designated service technician will correct the defect subject to the terms in this warranty. In the event that a
replacement or repair is necessary, costs for the removal of the defective spa, shipping costs for the replacement or repaired spa, and delivery and
installation of the replacement or repaired spa will be the responsibility of the spa owner.
EXCEPTIONS
TO
WARRANTY
1.
Any damage caused by negligent misuse, improper installation, improper water chemistry, and/or failure to follow instructions in the
Owners Manual.
2.
Cartridge filter elements, light bulbs, stereos and all stereo components, foam, insulation, and cover straps.
This warranty is void if the spa has been subject to any alteration, misuse, or abuse. Alteration shall include any component or plumbing change,
electrical conversion, or the addition of any sanitation or water purification device or heating system, which contributes to a component or unit failure or
unsafe operating system. Misuse and abuse shall include use of the spa in an application for which it is not designed.
Specifically: Damage caused by
clogged or dirty cartridges, damage/discoloration to the spa surface caused by harsh chemicals or chemical misuse, and damage/discoloration to
the spa surface caused by improper pH balance or other improper water chemistry maintenance. Damage to the spa surface caused by leaving
the spa uncovered or without water, for long periods of time.
Tuff Spas™ shall not be liable for injury to any person or any claim for damage however it shall arise. All consequential expenses including loss of use,
transportation charges arising out of alleged deficiency of spa are specifically excluded. This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state. Some states do not allow the exclusion of consequential damages, so the above limitation may not apply
to you.
Tuff Spas™ 7612 N. 74th Ave., Glendale, AZ 85303
TO ALL ORIGINAL PURCHASERS OF ITS PRODUCT
Tuff Spas™
7612 N. 74th Ave.
Warranty Registration:
Mail this in with a
Glendale, AZ 85303
copy of your invoice or contract.
Name:_________________________________ Dealer Name:_______________________
Address: _____________________________________City: _____________________
State: ______ Zip: _________ Phone: ____________________
Spa Model & Serial #: ____________________________________ Date of Purchase ___/___/___
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