TT Fuel T-POS Terminal, Руководство пользователя

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T-POS Terminal - Operator’s Guide
Page 14 of 29
If while refuelling, the T-POS Operator identifies a serios hazard on the
forecourt, the STOP ALL DISPENSERS button to the left of the dispenser’s
management panel can be used to immediately cease and suspend all refuelling
activities on all dispensers. Contrary to the pause action, in this situation
refuelling cannot be resumed without first hanging up the nozzle.
2.11 Basic Dispenser Sale Control
As previously covered in chapter 2.10 Basic Dispenser Control when on a sale buffer on a
completed dispenser sale, its colour turns red signalling it is part of an active sale in progress
while the amount is transferred into the sales ledger where it can be combined with other sale
items and used in a sale. The sale is completed after paying in full using the preferred method
of payment or even by split payments.
At this stage, the sale ledger is cleared of the sale items and ready for the next
sale, while the sale buffer for the sale just completed reverts to the value 0.00
and the default black colour.
The second buffer however allows the sale to be held or stacked and the
dispenser used again before the first sale has been paid for. This might happen
for example to someone who dispensed some fuel then moved their vehicle
making way for someone else to refuel, then progressed inside the kiosk selecting various dry-
stock goods to purchase. The dispenser sale having been stacked is able to be used a second
time.
Having been successfully stacked, the dispenser can again be readied by the T-POS Operator
while the receipt printer prints the details of the stacked sale amount in the event of a power
failure.
Note: If the receipt printer is disconnected or turned off, the sale can’t be stacked neither the
dispenser can be readied again until the current sale buffer is finalised in sale.
In case the sale is successfully stacked and fuel starts flowing, it is displayed in the second sale
buffer.
Depending on the amount dispensed in the second stacked dispensing operation or the amount
of time the first customer takes selecting various dry-stock goods, it could be possible that it
may be 2 completed sales awaiting payment or finalisation.
When one of the customers of these 2 sales approaches the T-POS Operator and advise on the
dispenser they wish to pay for, the T-POS Operator may inadvertently the wrong sale buffer
and transfer the wrong sale amount to the sale ledger.
At this point, the colour of the sale buffer amount turns red. When the customer
sees this on the customer display and alerts the T-POS Operator to this, the T-
POS Operator can then
VOID SALE to return the selected sale item to the
dispenser (note the colour of the sale buffer amount reverts to black) and instead select the
other sale buffer for inclusion in the sale.
Once the dispenser has 2 sales, neither of which have been finalis
ed, it can’t be used again until
at least one of the sale buffers is used in a sale that is finalised then cleared.