Easy Scan 19200
25
Problem
Possible cause
Solution
Error message
during the
scanning.
Hard disk full.
You need 3 times the
space of the image to be
scanned as free space on
the hard disk.
Free up space on your
hard disk.
Choose a lower resolution.
Resolution is set too
high.
Select a maximum of 300
dpi when scanning an A4
format in colour.
Too large an area
selected.
Select a resolution above
1200 dpi for small originals
only (1.3 x 1.3 cm).
Printer not
responding.
Printer
incompatible.
The scanner’s printer
connection can have
problems with a number of
printers.
You are recommended to
add a printer card.
Scanner not
connected to mains.
Ensure that the scanner is
connected to the mains.
Printer working in
accordance with
GUI principle.
Use a separate printer
card.
Connect your printer
directly to the parallel port
when you wish to print.
If you are still having problems with your scanner after having tried
these solutions, contact your dealer or the Trust helpdesk.
