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TEC_TM_098 REV. A

10/12/2020 

Page 31 of 32

truemfg.com

S C I E N T I F I C   S E R I E S

This warranty only applies to units installed after January 1, 2020 for USA Foodservice & Retail and after July 1, 2020 for Canada.

THREE-YEAR PARTS & LABOR WARRANTY

ADDITIONAL TWO-YEAR HFC COMPRESSOR WARRANTY AND ADDITIONAL FOUR-YEAR HYDROCARBON COMPRESSOR WARRANTY

404A/134A/HYDROCARBON COMPRESSOR WARRANTY

WARRANTY CLAIMS

WHAT IS NOT COVERED BY THIS WARRANTY

ENVIRONMENTAL ATTRIBUTES

 

 TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal 

and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in accordance with the instruction packet supplied with each TRUE unit.  TRUE’s 

obligation under this warranty is limited to a period of three (3) years from the date of original installation or 39 months after shipment date from TRUE, whichever occurs first.

 

Any part covered under this warranty that is determined by TRUE to have been defective within three (3) years of original installation or thirty-nine (39) months after shipment date 

from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or assemblies.  The labor warranty shall include standard 

straight time labor charges only and reasonable travel time, as determined by TRUE.

 

Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs.  Warranty also does not cover issues caused by improper 

installation or lack of basic preventative maintenance, which includes regular cleaning of condenser coils.

 

 In addition to the Three (3) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed HFC compressor to be free from defects in both material 

and workmanship under normal and proper use and maintenance service for a period of two (2) additional years and for Hydrocarbon Units, an additional four (4) years from the date of 

original installation but not to exceed five (5) years and three (3) months for HFC compressors and not to exceed seven (7) years and three (3) months for HC compressors after shipment 

from the manufacturer.

 

Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a compressor or compressor 

parts of similar design and capacity.

 

The two (2) year extended HFC or four (4) year HC extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does 

not apply to any other parts or components, including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan 

assembly or any other electrical component, etcetera.

The two (2) year HFC compressor and four (4) year HC compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:

 

1.  This system contains R404A, R134A, or R290 refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities.  If long exposure to the ambient  
 

conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please call TRUE technical service department (855-372-1368).  Failure to  

 

comply with recommended lubricant specification will void the compressor warranty.

 

2.  Drier replacement is very important and must be changed when a system is opened for servicing. An OEM exact replacement should be used.  The new drier must also be the same  
 

capacity as the drier being replaced.

 

3.  Micron level vacuums must be achieved to ensure low moisture levels in the system. 500 microns or lower must be obtained.

 

 All claims for labor or parts must be made directly through TRUE.  All claims should include: model number of the unit, the serial number of the cabinet, proof of purchase, date of 

installation, and all pertinent information supporting the existence of the alleged defect.

 

In case of warranty compressor, a picture of the compressor model tag must be returned to TRUE along with above listed information. For warranty claim information, visit www.

truemfg.com/Support/Warranty-Support. Any action for breach of these warranty provisions must be commenced within six (6) months of the defect giving rise to the breach.

 

True reserves the right to request any failed part covered under warranty  to be returned.

 

TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below.  This warranty neither assumes nor authorizes any 

person to assume obligations other than those expressly covered by this warranty.

 

NO CONSEQUENTIAL DAMAGES.  TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, 

LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.

 

WARRANTY IS NOT TRANSFERABLE.  This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered.  ANY SUCH ASSIGNMENT OR TRANSFER 

SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

IMPROPER USAGE.  TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM IMPROPER USAGE OR INSTALLATION OR 

FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.

 

RELOCATION OF CABINET FOR REPAIR. True is not responsible for the cost to move a cabinet for any reason from its position of operation on the customer’s premises to make a warranty repair.

 

NON OEM PARTS.  Use of non OEM parts without manufacturer’s approval will void cabinet warranty.

 

ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD.  TRUE is not responsible for the repair or replacement of any 

parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.

 

IMPROPER ELECTRICAL CONNECTIONS.  TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING FROM INCORRECT SUPPLY VOLTAGE, 

THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR UNSTABLE SUPPLY VOLTAGE.

 

NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE:  THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE THREE 

(3) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR HFC COMPRESSOR AND THE ADDITIONAL FOUR (4) YEAR HC COMPRESSOR WARRANTY AS DESCRIBED ABOVE.  THESE 

WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  THERE ARE NO 

WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.

 

OUTSIDE U.S. AND CANADA: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United States and Canada. 

This warranty only applies to units shipped from True’s manufacturing facilities after October 1, 2019 for US Foodservice & Retail and after July 1, 2020 for Canada.

Any and all environmental attributes, including environmental offset credit rights, with respect to TRUE® refrigeration units manufactured after September 1, 2015, shall remain the property 
of True Manufacturing Co., Inc. and are not transferred.

MS • 8/20

Warranty Information (USA & Canada Only)

Содержание TSCI Series

Страница 1: ...INC TSCI 600R G PH TSL01 RX1 WHT North America Canada and Caribbean Warranty Phone 1 855 878 9277 Warranty Fax 1 636 980 8510 Technical Phone 1 855 372 1368 Warranty Email warrantyinquiries truemfg com Technical Email service truemfg com 7 00 7 00 CST Monday Thursday 7 00 6 00 Friday 8 00 12 00 Saturday Mexico Phone 52 555 804 6343 44 Toll Free in Mexico 01 800 202 0687 service mexicocity truemfg ...

Страница 2: ...truemfg com TEC_TM_098 REV A 10 12 2020 Page 2 of 32 S C I E N T I F I C S E R I E S Notes ...

Страница 3: ...such as aerosol cans with a flammable propellant in this appliance Keep fingers out of the pinch point areas clearances between the doors and cabinet are necessarily small be careful closing doors when children are in the area DO NOT use electrical appliances inside the food storage compartments of the units unless the appliances are of the type recommended by the manufacturer NOTE All servicing m...

Страница 4: ...nter of Load AMPS 20 30 40 50 60 70 80 90 100 120 140 160 2 14 14 14 14 14 14 14 14 14 14 14 14 3 14 14 14 14 14 14 14 14 14 14 14 12 4 14 14 14 14 14 14 14 14 14 12 12 12 5 14 14 14 14 14 14 14 12 12 12 10 10 6 14 14 14 14 14 14 12 12 12 10 10 10 7 14 14 14 14 14 12 12 12 10 10 10 8 8 14 14 14 14 12 12 12 10 10 10 8 8 9 14 14 14 12 12 12 10 10 10 8 8 8 10 14 14 14 12 12 10 10 10 10 8 8 8 12 14 14...

Страница 5: ... Move the unit as close as possible to the final location before removing the wooden skid Some models may require removing the front and or rear grill cover to access the shipping bolts 3 If leveling legs or castors will not be used remove the cabinet from the wood skid and set the skid aside NOTE DO NOT lift the cabinet by the countertops doors drawers or grills If leveling legs or castors will b...

Страница 6: ...angle to each other so the slots do not align See figs 7 and 8 3 Tighten and secure the shims and castors with the optional castor wrench Lower the cabinet and verify that it is level If the cabinet is not level repeat the process until the cabinet is level and supported Fig 1 Turn the leveling legs clockwise to lower the unit Cabinet Location 1 Ensure that the drain hose or hoses are positioned i...

Страница 7: ...inet should be level side to side and front to back To check that the cabinet is level place a carpenter s level on the interior cabinet floor in four places a Position the level on the inside floor of the cabinet near the doors the level should be placed parallel to the cabinet front Level the cabinet b Position the level at the inside rear of the cabinet the level should be placed parallel to th...

Страница 8: ...et When moving the refrigerator freezer for any reason be careful not to roll over or damage the power cord Repair or replace immediately all power cords that have become frayed or otherwise damaged DO NOT use a power cord that shows cracks or abrasion damage along its length or at either end If the supply power cord is damaged it should be replaced with original equipment manufacturer OEM compone...

Страница 9: ... installation Position all four shelf clips equal in distance from the floor for flat shelves 3 Ensure the shelf clip is not loose or able to wiggle out of the shelf standard See figs 3 and 4 4 Place the shelves on the shelf clips with the cross support bars facing down NOTE Be sure all shelf corners are properly seated Installation Tips Install all the shelf clips before installing any shelves St...

Страница 10: ... to place 29 from interior floor in middle of side wall See fig 1 Chromatography Mast factory or field install 300 series stainless steel pole runs vertical inside cooler to clamp beakers or other equipment to See fig 2 One Door In center of cooler requires half shelves Two and Three Door In between shelves sections Half Shelves one door models only field install only Adjustable heavy duty PVC coa...

Страница 11: ... circulate throughout the cabinet for even product temperatures NOTE If the unit is disconnected or shut off wait 5 minutes before restarting RECOMMENDATION Before loading product run your TRUE unit empty for 24 hours to verify proper operation Remember our factory warranty DOES NOT cover product loss Electronic Temperature Control On the front of the rain shield Light Switch on Glass Door Models ...

Страница 12: ...ential temperatures are the non adjustable pre programmed temperatures used to determine when the compressor shuts off and turns on i The high differential is added to the set point and determines when the compressor turns on cut in temperature ii The low differential is subtracted from the set point and determines when the compressor turns off cut out temperature Set Point SP 39 F 4 C High Differ...

Страница 13: ...t in Defrost Evaporator Fan Running D I S P L A Y C O D E S Display Definition Display Definition Defrost in progress Room high temperature alarm Controller in stand by Room low temperature alarm Door open alarm Probe T1 failure Instant Probe 1 temperature Probe T2 failure Instant Probe 2 temperature Probe T3 failure Instant Probe 3 temperature Maximum probe 1 temperature recorded Minutes of the R...

Страница 14: ...3 Press and hold info to show the current lock status DO NOT RELEASE THE BUTTON 4 Press the arrows to change the lock setting 5 Release all buttons and wait for the control to display the cabinet temperature no Unlocked YES Locked Turn Off On the Control Turning off the control will deactivate all electronic components connected to the control The lights will remain powered CAUTION Turning off the...

Страница 15: ...set point adjusts the cabinet temperature to keep optimal product temperature 1 Press and hold info until the display shows the current set point DO NOT RELEASE THE BUTTON 2 While holding info press the up or down arrows to adjust the setting 3 Release all buttons and wait for the control to display the current cabinet temperature Initiate Manual Defrost A manual defrost clears accumulated frost a...

Страница 16: ...dFt 3 Press and hold info until the display shows the current defrost interval time DO NOT RELEASE THE BUTTON 4 While holding info the up or down arrows to adjust the setting 5 Release all buttons and wait for the control to display the current cabinet temperature Change Display Readout The display can show the temperature in either Fahrenheit or Celsius 1 Press and hold both info and cancel until...

Страница 17: ...unning Display Probe Temperatures The display shows the temperature probe readings in different locations of the cabinet 1 Press info to show t1 2 Press and hold info to show the current t1 probe temperature 3 Release info to show t2 4 Press and hold info to show the current t2 probe temperature 5 Release info to show t3 6 Press and hold info to show the current t3 probe temperature NOTE If the T3...

Страница 18: ... the door remains open for 60 sec the control emits a series of beeps and the display flashes do Silencing the Alarm Shut the door to stop the alarm Alternately press ANY button to silence the alarm the display will continue to flash do until the door closes An audio visual alarm that warns when the internal cabinet temperature rises above accepted parameters Why It Occurs If the internal cabinet ...

Страница 19: ...ws AtM 3 While the display shows AtM press and hold info to show the current setting DO NOT RELEASE THE BUTTON 4 While holding info press the down arrow until the display shows AbS alarm is an absolute number 5 Release all buttons to show ALA Proceed to step 2 Step 2 Change Low Alarm Setting ALA 1 While the display shows ALA press and hold info to show the current setting DO NOT RELEASE THE BUTTON...

Страница 20: ...olding info press the up or down arrows to change the current setting RECOMMENDED Be sure the high alarm setting is at least 1 warmer than the Cut In temperature to prevent a false alarm 3 Release all buttons Proceed to step 4 Step 4 Change Alarm Delay Atd 1 Press info until the display shows Atd 2 While the display shows Atd press and hold info to show the current setting DO NOT RELEASE THE BUTTO...

Страница 21: ...essor Running Activation of 2nd Parameter Set Alarm Cabinet in Defrost Evaporator Fan Running High thi Low tLo Temperature Log The High Low Temperature Log allows user to see maximum and minimum temperatures recorded since the log was last reset RECOMMENDED The control typically records the thi during the initial startup Reset the thi log after 24 hours of operation Reset the Log 1 Tap info until ...

Страница 22: ...ing coil with a stiff bristle brush See fig 3 4 With dirt removed from the surface of the coil use a flashlight to verify that you can see through the coil and observe the condenser fan blade spinning See fig 4 If the view is clear reinstall louvered grill connect unit to power and verify operation If the view is still blocked with dirt proceed to step 6 5 Remove the condenser base bolts See fig 6...

Страница 23: ...in non warranteed repairs and or cabinet failure Proper cleaning involves removing dust from the condenser by using a soft brush vacuuming the condenser with a shop vac or using CO nitrogen or pressurized air Do not place any filter material in front of the condensing coil On most units the condenser is accessible by removing the cabinet s outer grill cover If you cannot remove the dirt adequately...

Страница 24: ...ndorsement Omission of proprietary cleansers from this list does not imply inadequacy 8 Tips to Help Prevent Rust on Stainless Steel Maintain the Cleanliness of Your Equipment Avoid build up of hard stains by cleaning frequently Use cleaners at the recommended strength alkaline chlorinated or non chloride Use the Correct Cleaning Tools Use non abrasive tools when cleaning your stainless steel prod...

Страница 25: ...d on the cabinet See figs 1 and 2 Three Door Units Center the middle door on the left edge of the right door See fig 3 2 After centering lift the door and tilt the top of the door back until the rollers are out of the top channel Then swing the bottom of the door out of the bottom channel See fig 4 Two Door units skip to step 5 3 Slide the right door to the left and align the left edge with the be...

Страница 26: ...ck tab holding the door cord out the back Fig 9 Be sure the door cord is in the roller slot closest to the pulley Cabinet Adjusments Servicing Component Replacement cont Fig 4 Carefully remove the door Fig 5 Align the left edge of the right door with the left edge of the True logo Fig 6 Align the right edge of the left door with the right edge of the TRUE logo ...

Страница 27: ...nd 1 8 Allen wrench loosen the roller and move it along the slotted hole After the adjustment has been made tighten the roller into place See fig 1 Slide Door Operation Hold Open Feature The hold open feature keeps the door in the open position 1 Slide the door open 2 Latch the door in the open position from the back side of door notch in track See figs 1 and 2 NOTE Figs 1 and 2 show the rear view...

Страница 28: ...truemfg com TEC_TM_098 REV A 10 12 2020 Page 28 of 32 S C I E N T I F I C S E R I E S Notes ...

Страница 29: ...TEC_TM_098 REV A 10 12 2020 Page 29 of 32 truemfg com S C I E N T I F I C S E R I E S Notes ...

Страница 30: ...truemfg com TEC_TM_098 REV A 10 12 2020 Page 30 of 32 S C I E N T I F I C S E R I E S Notes ...

Страница 31: ... to ensure low moisture levels in the system 500 microns or lower must be obtained All claims for labor or parts must be made directly through TRUE All claims should include model number of the unit the serial number of the cabinet proof of purchase date of installation and all pertinent information supporting the existence of the alleged defect In case of warranty compressor a picture of the comp...

Страница 32: ...TEC_TM_098 REV A 10 12 2020 Page 32 of 32 www truemfg com EA BP_MISC_2268_10 2020 ...

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