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TRUE RESIDENTIAL
®
DEPARTMENT CONTAC T INFORMATION
TRUE-RESIDENTIAL.COM/SUPPORT
SERVICE DEPARTMENT – SUPPORTS AND TRAINS FIELD SERVICE PROVIDERS ON TRUE RESIDENTIAL EQUIPMENT
HELPS TROUBLESHOOT AND REPAIR SERVICE ISSUES IN THE FIELD ON TRUE RESIDENTIAL PRODUCTS
Residential Phone Number : 844-746-9423
Fax : 636-980-8510
Email : [email protected]
Mike Hurd
Dave Swift
Hours: Monday-Thursday 7:00AM-7:00PM CST
Friday 7:00AM-6:00PM
Saturday 8:00AM-12:00PM
WARRANTY DEPARTMENT – ANSWERS QUESTIONS REGARDING WARRANTY STATUS
PROCESSES WARRANTY CLAIMS & WARRANTY PARTS ORDERS FROM SERVICE PROVIDERS
Residential Phone Number : 844-849-6179
Fax : 636-980-8510
Email: [email protected]
Stephanie Bouxsein
Diane Javaux
Submit Claims to: [email protected]
Hours: Monday-Thursday 7:00AM-7:00PM CST
Friday 7:00AM-6:00PM
PARTS DEPARTMENT – OFFERS NON-WARRANTY PARTS SUPPORT
Residential Phone Number : 844-849-6226
Fax : 636-272-9471
Email: [email protected]
Gabriela Childers
Abby Baker
Hours: Monday-Thursday 7:00AM-7:00PM CST
Friday 7:00AM-6:00PM
FOR COMMERCIAL PRODUCT INFORMATION, PLEASE CALL 800-325-6152
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