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post, the handlebar and stem and any
suspension component or part.
Useful life warranty
As for any other consumer good, a Trivel
bike has a useful life cycle. The length of the
useful life cycle can vary depending on the
criteria chosen for workmanship and
materials of the equipment as well as the
kind of use and frequency to which the bike
has been subjected. However, Trivel advises
the owner that the maintenance and upkeep
performed on the equipment during its
useful life cycle are very important as a
means of prolonging the useful life cycle of
the product. Consequently, Trivel advises
the owner that the equipment must be
checked periodically by the retailer as
general maintenance of the product and as
a means of detecting stress and/or potential
failures including, but without limiting the
generality of the preceding, cracks,
deformations, corrosion, paint chipping,
dents and any other indications of potential
problems, improper use or abuse. These
regular verifications are important safety
checks and they are essential in helping to
prevent accidents, bodily injury and
premature reduction of the useful product
life cycle of the equipment.
Merchandise return policy during warranty
period
If a defect occurs during the warranty
period, the parts will have to be shipped to
Trivel directly from an authorized Trivel
retailer and, following repairs, Trivel shall
ship the parts back without charge to the
retailer exclusively. If the shipping address is
different than the nearest Trivel retailer’s
the customer shall have to pay shipping
costs both to and from said different
address.
Validity of the limited warranty
The Trivel limited warranty is conditional to
the equipment having been handled and
maintained adequately by the owner in
accordance with the notices to the owner
and the instructions printed in the owner’s
manual and on the equipment having been
stored in appropriate conditions. To be able
to benefit from the terms and conditions of
the limited warranty offered by Trivel, the
owner must fill a Trivel limited warranty
form (which can be found at an authorized
Trivel retailer and on Trivel website) and
return it to the retailer with a copy of the
invoice obtained at the time of purchase to
Trivel within thirty (30) days of the purchase
date.
Without limiting the generality of the
preceding, the Trivel limited warranty
excludes components of the vehicle that are
damaged by an error or negligence in the
maintenance of the equipment and its
components or resulting from a use that
does not conform to the notice to the owner
and to the Trivel owner’s manual by the
owner.
DURING THE WARRANTY PERIOD, SHOULD
THERE BE A PROBLEM WITH YOUR
PRODUCT, YOU SHOULD HAVE REPAIRS
MADE BY AN AUTHORIZED TRIVEL RETAILER
IN ORDER TO CONSERVE YOUR RIGHTS
UNDER THE WARRANTY.
THE WARRANTY IS NON-TRANSFERRABLE
Please visit Trivel website for the latest
version of this limited warranty